---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Configure an email template

# Configure an email template {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure email templates to quickly create emails for common issues.

## Before you begin

Role required: email_client_admin

## Procedure

1. Navigate to AllEmail ClientEmail Client Templates.
2. Select New.  
   A new Email Client Template record opens.
3. Complete the following fields:  

   Name
   :   Enter a name for the email template.

   Table
   :   Select the table where the email template will apply.

   Conditions
   :   Select conditions to determine when the email template will apply.
4. From the Content tab, enter the content that will apply to the email template.
5. From the Recipients tab, enter recipients that will apply to the email template.
6. Select Submit.
{#configure-email-templates__steps_kqg_nng_k3c}

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