---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Response time indicator icon

# Response time indicator icon {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A response time indicator icon may appear at the bottom right of forms and in the list view in the classic environment.

Hovering over or selecting the icon () provides the processing time, including the total time and the time for each step, for a completed transaction
.  
The following example shows detail provided when hovering over the icon.Figure 1. Response time ![Response time]()  
The response time text is:

    Response time(ms): 1051, Network: 1, server: 844, browser: 206

In this example, the transaction took the following amount of processing time.

* 1051 milliseconds total time
* 1 milliseconds moving data across the network
* 844 milliseconds on the server
* 206 milliseconds in the browser, rendering the HTML and parsing and executing JavaScript
{#c_ResponseTimeIndicator__ul_yd1_zpm_cp}  
Select the icon to see more details for the response time indicator.Figure 2. Response time indicator expanded

Administrators can disable the response time by setting the
glide.ui.response_time property to false.