---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Agent assist

# Agent assist {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Learn about the Agent assist component in the tabs sidebar for a Configurable Workspace record page.

Agent assist helps an agent resolve issues by providing a list of resources related to an open record's short description.

It appears as a tab within the tabs sidebar for a standard record page.

The Agent assist component is configured and customized by admins in UI Builder. For information on Agent assist component configurations, see [Agent assist UIB Setup](https://developer.servicenow.com/dev.do#!/reference/next-experience/yokohama/now-components/sn-agent-assist-uib/uib-setup).