---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# View Now Support users

# View Now Support users {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
As a Now Support admin, you can view active and inactive users and their roles.

## Before you begin

Role required: admin

## Procedure

1. Navigate to Now Support
2. Select the drop-down profile menu.
3. Select Manage users and accounts.
4. Select View all Users or search for a specific user.
{#view-now-support-users__steps_l4x_g1b_2cc}
**Related tasks**   

* [Create a user in Now Support](https://servicenow-prod.fluidtopics.net/WT4uNZxlKgsYnsyOss3Amg "You can create users in Now Support and assign them access roles.")
* [Manage user access in Now Support](https://servicenow-prod.fluidtopics.net/6GfYHdQX8ovhOdjyhia3Qw "You can manage users in Now Support and change their access roles.")