---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Creating users

# Creating users {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Users are typically added through Lightweight Directory Access Protocol (LDAP) directory integrations. Admins can also manually add users to the instance, enable self-registration for new users, and impersonate users to ensure
that they have the proper access privileges.

For more information on LDAP integrations, see [Lightweight Directory Access Protocol integration](https://www.servicenow.com/docs/access?context=c_LDAPIntegration&version=australia&pubname=australia-platform-security&ft:locale=en-US).
* **[Create a user](https://servicenow-prod.fluidtopics.net/MHDG~PN4HEy4MVidWe4SBA)**   
  You can add a user to your instance to enable them to log in and use designated application features.
* **[User self-registration](https://servicenow-prod.fluidtopics.net/R9pcBfWdr6EZKR_S0zRPNA#c_UserRegistration)**   
  The User Registration Request \[com.snc.user_registration\] plugin provides the ability for unregistered users to request access to a ServiceNow instance. An administrator can activate the plugin.