---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Resolve Conflicts form

# Resolve Conflicts form {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Resolve Conflicts form you compare to the base system version with the customized version of a record and reconcile the differences.

## Fields {#um-resolve-conflicts-form__section_azn_frh_rlb}

The fields this form displays depend on the type of record you are reconciling. The left column shows the records fields in the base system, including the proposed changes that are part of the upgrade. The right column shows the
fields for your customized record.