---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Upgrade Progress

# Upgrade Progress {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Upgrade Progress

The Upgrade Progress feature provides real-time monitoring during an upgrade process, displaying progress bars and status updates for each stage.
This visibility allows customers to track the upgrade status effectively and understand their current position in the upgrade timeline.
Show full answer Show less  

## Key Features

* **Progress Monitoring:** View detailed progress bars that indicate the current stage of the upgrade, including Upgrading Platform, Updating Schema, Loading Plugins, and Completing.
* **Node Status:** Icons represent each node's status---Pending, Running, Successful, Failed, or Down---enhancing clarity on the upgrade process.
* **Test Scheduling:** If the ATF Test Generator and Cloud Runner applications are installed, customers can schedule test generation runs directly from the Upgrade Monitor page.
* **Detailed Information:** Displays the current version, target version, and specific activities during the upgrade, along with how long each node has been operational.

## Key Outcomes

With the Upgrade Progress feature, customers can confidently manage their upgrade process, ensuring they are informed at all times. The detailed status updates and ability to schedule tests contribute to a smoother upgrade experience, minimizing downtime and enhancing operational efficiency.  
When an upgrade is underway, Upgrade Progress displays progress bars and other information to help you monitor the
process.
You can view the status of each of the stages during an upgrade process. It
helps you to know exactly which stage you are in at any point of the upgrade process.

If you have the ATF Test Generator and Cloud Runner store application installed, you can schedule test generation runs from the Upgrade Monitor page. The above message shows up during an upgrade process when the following conditions are met.

* The SN_ATF_TG plugin is not active.
* The instance is not a fed instance.
* The instance is not a self-hosted instance.

{#uc-monitor-progress__ul_rgv_k3z_3xb}  
Note:  
You can now confidently upgrade your instance by using the [ATF Test Generator and Cloud Runner](https://store.servicenow.com/sn_appstore_store.do#!/store/application/db1676d7421441106f046193880e0b37) store app. See [Exploring ATF Test Generator and Cloud Runner](https://www.servicenow.com/docs/access?context=atf-tg-cr-landing&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) for more information.  
Once the database upgrade starts, the following details show up. {#uc-monitor-progress__table_b5b_p14_dlb__entry__2}

| Field | Input Value |
|-|-|
| Current version | Current version of the instance |
| Target version | Target upgrade version of the instance |
| Upgrade Progress | A progress bar depicting where the upgrade is in the overall process. The length of a section in the bar does not indicate the relative duration of that process. |
| Upgrade Progress: Upgrading Platform | The system is applying upgrades to elements that form the foundation of the platform. |
| Upgrade Progress: Updating Schema | The system is scanning the plugins to create a list of tables that require upgrading. This prevents the system from upgrading the same table multiple times. |
| Upgrade Progress: Loading Plugins | The system is loading both core and optional plugins. Some features require more than one plugin, so the number of plugins listed may not match the number of optional features installed. |
| Upgrade Progress: Completing | The system is upgrading components that need to be completed after the previous three stages are done. |
| Details | Shows the current activity, a progress bar for the current activity, and the file currently being updated. |
| Node Upgrades | The color of the icons represents the status of each node during this upgrade: Pending, Running, Successful, Failed, or Down. |
| Node | The selected node indicated by the arrow. To change the selection, position the mouse cursor over the icon for the node to select. |
| Running time | How long the selected node (indicated by the arrow) has been running. If the selected node is offline, this value stops updating and shows how long a node was online before going offline. |
| Version | The current build for the selected node (indicated by the arrow). |
| Successful upgrade | When the selected node is online, shows how long the node has been online. If the selected node is offline, shows how long the node has been offline. |
[Table 1. Upgrade Progress details]

{#uc-monitor-progress__table_b5b_p14_dlb}