---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Set a system time zone

# Set a system time zone {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set your system time zone with a system property.

## Before you begin

Role required: admin

## About this task

The ServiceNow AI Platform stores time values in Universal Coordinated Time. Times appear globally based on the [system time zone](https://servicenow-prod.fluidtopics.net/e3Vt9r9Qg2iDgvAZaHse6g "Set your system time zone with a system property.") (glide.sys.default.tz), or if specified, based on [user
settings](https://servicenow-prod.fluidtopics.net/MHDG~PN4HEy4MVidWe4SBA "You can add a user to your instance to enable them to log in and use designated application features.").

## Procedure

1. Navigate to AllSystem PropertiesSystem.
2. Locate the property System timezone for all users unless overridden in the user's record \[glide.sys.default.tz\].  
   By default, the field is empty. If you have not defined a time zone for this property, America/Los Angeles is the default.

   For more information on setting the default time, see [Configure Next Experience language and region preferences](https://www.servicenow.com/docs/access?context=next-experience-language-preferences&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).
3. Add a time zone in the format Country/City or using the name of a time zone (for example, GMT) and select Save.  
   For available values, see [Time zone representation](https://support.servicenow.com/kb_view.do?sysparm_article=KB0594661).

   The new system time zone automatically cascades to all users who don't already have a specified time zone. If a user selects a different time zone, or if the administrator selects a different time zone for them, the
   selected time zone is assigned to the user. The system time zone isn't used.

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