---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Escalation intervals and pause conditions

# Escalation intervals and pause conditions {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Escalation Intervals and Pause Conditions are not relevant to an inactivity monitor.

The related list and field are available because the inactivity monitor table extends the table used for SLAs, but these elements are not used in any way when an inactivity monitor attaches or is triggered.