---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Use the Delete Recovery module to restore a deleted record

# Use the Delete Recovery module to restore a deleted record {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can recover a deleted record and all related changes. The recovery must be done
within seven days of the record being deleted.

## Before you begin

Role required: admin

## About this task

## Procedure

1. Navigate to AllRollback \& RecoveryDelete Recovery.
2. Click the item from the Delete Recoveries list to be recovered.  
   The Delete Recovery form is shown.
3. Under Related Links, click Rollback....
4. In the Rollback entire operation form, enter <kbd class="ph userinput">yes</kbd>, and click OK.  
   A Progress page shows the progress of the restore process, and shows a count of the references restored.

## Result

When the process completes, a Restore Summary itemizes the changes and provides links for viewing the restored record or returning to the Delete Recoveries list.

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