---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Create a record hierarchy

# Create a record hierarchy {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Build a record hierarchy between records in the same table.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem DefinitionRecord Hierarchy.
2. Select New.
3. On the form, fill in the fields.  
   {#create-record-hierarchy__table_icf_ptj_jdc__entry__2}

   | Field | Description |
   |-|-|
   | Label | Label used for displaying the record hierarchy. |
   | Name | Internal name for the record hierarchy. |
   | Table | The table with records that you want organize into a hierarchy. |
   | Reference Field | The self-reference field that defines parent-child relationships between records in the selected table. |
   [Table 1. Record hierarchy form]

   {#create-record-hierarchy__table_icf_ptj_jdc}
4. Select Submit.

## Result

A record hierarchy based on the specified reference field is created. The ServiceNow AI Platform automatically builds the hierarchy paths that define the relationships between records in the hierarchy.

## What to do next

Build queries in condition builder using the \[is in hierarchy\] or \[is in hierarchy (dynamic)\] operators. See [Operators available for filters and queries](https://www.servicenow.com/docs/access?context=r_OpAvailableFiltersQueries&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).

*[\>]: and then