---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Integrate inbound events

# Integrate inbound events {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
This example illustrates how to create a notification from an inbound JSON
request.

## Before you begin

Role required: admin

## About this task

When complete, you will be able to:

* Send a JSON request to the \[imp_notification\] web service import set with the JSON processor
* Create a new import set in the \[imp_notification\] table in the instance using data from the JSON request

The following example steps assume you have your own demonstration instance.

## Procedure

1. Activate the JSON Web Service plugin.
2. Install the [RESTClient](https://addons.mozilla.org/en_US/firefox/addon/restclient) Firefox plugin.
3. Open the RESTClient.
4. Create the following JSON request.  
   * Method: POST
   * URL: http://\<instance name\>.service-now.com/imp_notification.do?JSON
   * Headers: Authorization: Basic
   * Body:

         {"sysparm_action":"insert","message":"this is an event","uuid":"abc"}

5. Select Send.
6. Navigate to ResponseResponse Body (Raw).
7. Verify that the instance sends back a response with a `sys_id`.  
8. Log in to your development instance.
9. In Navigation filter, enter <kbd class="ph userinput">imp_notification.list</kbd>.
10. Verify that the import set table has an event matching your JSON request.  

*[\>]: and then