---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Archive email manually

# Archive email manually {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can archive email messages manually on demand instead of waiting for the instance
to archive them based on a scheduled job.

## Before you begin

Role required: admin

## About this task

Email Retention provides this email archive rule:  
You can manually archive email messages that meet these archive rules or any additional archive rules that you create.  
Note:  
An archive record must be active for the instance to be able to process records with it.

## Procedure

1. Navigate to AllSystem ArchivingArchive Rules.
2. Open the email archiving rule that you want to modify.
3. Select Recalculate Archive Estimate to see how many records in the Email \[sys_email\] table are going to be archived.  
   Note:  
   The estimate appears in the Record estimate field.
4. Select Run Archive Now.  
   Note:  
   You can also [Create an archive rule](https://servicenow-prod.fluidtopics.net/goRqRoDqzuAmAhlCLvjPrw#t_CreateAnArchiveRule "Define the criteria for archiving records by creating an archive rule.").

*[\>]: and then