---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Translating the knowledge base

# Translating the knowledge base {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The knowledge base has its own Translation Management system. However, when this is disabled, knowledge base articles use translated_html fields for translated content.

When any of the internationalization (I18N) plugins are enabled, the Knowledge Management Internationalization plugin is enabled. This plugin allows knowledge article authors to create language-specific articles and to translate
and access articles. For more information about Knowledge Management internationalization, see [Translation Management](https://www.servicenow.com/docs/access?context=translation-management&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) in the Knowledge Management documentation.

If the Knowledge Management Internationalization plugin is disabled, knowledge base articles
use translated_html fields for article content. This type of field displays the translation based
on the language of the user, if multiple translations are stored. To learn about using
translated_html fields, see [Translating text fields](https://servicenow-prod.fluidtopics.net/WUK4aSdjrhsNqfJs9Mp7bw#c_UseTranslatedText "Translate long pieces of text into the language of the user.").