---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Listing details

# ServiceNow Store application listing details {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
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## Summary of ServiceNow Store Application Listing Details

The ServiceNow Store application listing details page provides comprehensive information about an app, including its features, technical specifications, and procurement options.
Customers can access this page by selecting an app within the ServiceNow Store, which helps them understand the app's capabilities, compatibility, and procurement status.
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## Header

The header section of the listing displays procurement options such as requesting a 30-day trial, making a purchase request, or signing custom terms and conditions. These options dynamically update based on user actions, showing status messages like trial requests or approvals. For partner apps, the provider's profile is accessible. Once procurement is complete, the app becomes available for installation, which customers can manage through the Application Manager.

## App Details

* **Summary:** Key information including app rating, pricing, number of custom tables required, latest version, and platform compatibility.
* **Description:** Explains what the application can achieve on the ServiceNow AI Platform instance.
* **Key Features:** Lists the capabilities the app adds to the platform.
* **Ratings and Reviews:** Displays a five-star rating summary and user reviews, helping customers gauge app quality and user satisfaction.
* **Links and Documents:** Additional resources such as product documentation, release notes, and installation guides provided by the app developer.
* **Licensing Requirements:** Details on custom table usage, AI consumption, and subscription terms relevant to the app.
* **Terms and Conditions:** Downloadable ServiceNow Store terms and app-specific conditions.
* **Contacts:** Contact information for partner app providers or guidance to reach ServiceNow account administrators for ServiceNow-built apps.

## Version Details

* **Version Summary:** Shows release date, custom table count, and platform compatibility for selected app versions, with drop-down menus for version selection.
* **Dependencies:** Lists required application and plugin dependencies essential for proper functioning.
* **Release Notes:** Details about new features, fixes, or removals in the selected version.
* **Resource Permissions:** Information about resource access and system usage controls, if provided by the developer.
* **Requirements:** Hardware and software prerequisites needed to run the application.  
The listing details page for a ServiceNow Store application shows information about the app and its features, as well as technical information about the versions available.

You can view an app's listing details by selecting an app in the ServiceNow Store. Listing details include a header with procurement options, app details, and version details.

## Header {#store-listing-details__section_i3l_jrj_hgc}

The listing details header shows procurement options, as well as basic information like the application name and the provider. For partner applications, you can select the provider name
to view the seller profile.

There are a number of possible procurement options and additional statuses that can be found in the listing details header. Options include but not limited to requesting a 30-day trial, requesting purchase, and signing
custom terms and conditions.

Procurement options might be updated or replaced with status messages depending on what actions you take. For example, once you request a trial, the button with that option is replaced with a
status message letting you know the trial has been requested. After the trial has been approved, the message is replaced with an option to start the 30-day trial.

Application status messages in the ServiceNow Store are based on the procurement status of an application. After an application is fully procured, a message that it's available for installation is displayed. Installation can be managed through the Application Manager. For more information, see [Application Manager](https://servicenow-prod.fluidtopics.net/jzoo2p7WgzWfuwJOegskwA "Application Manager provides admins the ability to install, update, and manage licensed applications and plugins for their instance.").

## App details {#store-listing-details__section_bjs_hwx_hgc}

The app details section includes the following information:

Summary
:   An overview of key information about the application, including the following:

    * Rating
    * Pricing
    * Custom table count (the number of unallocated custom tables this application requires)
    * Latest version
    * Compatibility
    {#store-listing-details__ul_qwr_1ny_hgc}

Description
:   An overview of what the application can help you accomplish on your ServiceNow AI Platform instance.

Key features
:   A list of features and capabilities the application can add to your ServiceNow AI Platform instance.

Ratings and reviews
:   A summary of ratings on a five-star scale, where five stars is the best, and a list of user reviews. For more information about leaving reviews, see [Reviewing apps](https://servicenow-prod.fluidtopics.net/FEU82UZY0HX4HgHbe9rgoA "Reviewing apps, products, and integrations on the ServiceNow Store lets providers know what's working well and what future updates customers want to see.").

Links and documents
:   Additional information made available by the provider. Links and documents might include product documentation, release notes, installation guides, case studies, and more.

Licensing requirements
:   A description of custom table requirements, AI usage, and subscription considerations for applications on the ServiceNow Store.

Terms and conditions
:   Downloadable ServiceNow Store terms of use and any terms and any other conditions applicable for the application.

Contacts
:   For partner applications, this shows contact information for the application provider. For applications built by ServiceNow, contact your account administrator or a sales agent.

## Version details {#store-listing-details__section_lyq_3wx_hgc}

The version details section includes the following information:

Version summary
:   Displays release date, custom table count, and platform release compatibility for the selected version. Select available platform release versions and application versions using the drop-down menus at the
    beginning of the version summary.

Dependencies
:   Lists of application dependencies and plugin dependencies that are required for the application to function correctly. For more information about dependencies, see [Evaluating version requirements and dependencies](https://servicenow-prod.fluidtopics.net/qp~AUBbtIX0wI6oi4eaKjA "Reviewing technical requirements when deciding to implement a new app, product, or integration is necessary to confirm that the software can work correctly in your environment. Verify version compatibility with your ServiceNow AI Platform instance and check dependencies to make sure that an app will be ready to install after procurement.").

Release notes
:   Information about what's been added, removed, or fixed in the selected application version.

Resource permissions
:   Information about how the application accesses cross scope and cross origin resources, and how its system usage is controlled, if provided by the developer.

Requirements
:   Hardware and software requirements for the application.

