--- sourceDocument: Australia ServiceNow AI Platform Administration sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration Release : - australia ft:locale : - en-US ft:publication_title : - Australia ServiceNow AI Platform Administration ft:clusterId : - platadm bundleId : - platadm workflow : - Platform --- # Text search views control format of global search results for tables # Text search views control format of global search results for tables {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Text Search Views Control Format of Global Search Results for Tables The textsearch view for a table in ServiceNow dictates how global search results are formatted. This affects how the system presents search results from various tables, showcasing multiple elements derived from the table's textsearch list view. Show full answer Show less ## Key Features * **Title:** The title appears as the first line in the search result, linking to the corresponding record. It is derived from the first non-number string field in the textsearch list view. If no suitable field exists, "No title" is displayed. * **Field List:** This is the second line of the result, showing up to 10 field name-value pairs, separated by a pipe character. These fields must not match those used for the title or description. * **Description:** This optional third line includes the first string field over 100 characters long that is not the title. If no field meets this criterion, it is omitted from the results. * **Default Formatting:** If a textsearch view is absent, the default form view formats the search results. Administrators can customize the view using the glide.ui.textsearch.view system property. ## Key Outcomes By correctly configuring the textsearch view, ServiceNow customers can enhance the visibility and relevance of search results. This functionality allows users to quickly find the information they need, streamlining workflows and improving overall efficiency in navigating records. The text_search view for a table determines how global search displays results from that table. Results displayed by global search include multiple elements. For each search result, the system populates these elements with values of fields included in the table's text_search list view. Figure 1. Sample search result listing in Next Experience UI Figure 2. Sample search result listing in Core UI {#text-search-view-formats-results__table_ypr_txk_rz__entry__3} | Element | Description | Matching criteria | |-|-|-| | 1. Title | The title is the first line of the search result block. It links to the matching record of the search result. | Global search uses the first string field in the table's text_search list view that is not the number field. If there is no matching string field or the contents of the field is empty, the system displays the text "No title" in the session language. For example, in the default text_search view for the Incident table, the short description field satisfies the title criteria. Global search uses this field as the search result title. | | 2. Field list | The field list is the second line of the search results. It displays field name-value pairs, separated by the pipe character, for up to 10 fields. | Global search uses the first 10 fields in the table's text_search list view that don't match the title or description criteria. For example, in the default text_search view for the Incident table, the number, opened, caller, priority, state, category, and assignment group fields satisfy the field list criteria. Global search displays the names and values for these fields in the search result field list. | | 3. Description | The description is the third line of the search results. This line is optional and may not appear for all search results. | Global search uses the first string field in the table's text_search list view that is not the title and is over 100 characters in length. If no field matches these criteria, the search results omit this line. For example, in the default text_search view for the Incident table, the description field satisfies the description criteria. Global search uses this field as the search result description. | [Table 1. Search result elements] {#text-search-view-formats-results__table_ypr_txk_rz} By default, the system uses the text_search list view for a table to format global text search results for that table. If a text_search view doesn't exist for the table, the system instead formats search results using the table's default form view. Implementers can specify which view the system uses to format search results by modifying the value of the glide.ui.text_search.view system property. * **[Default display fields for global search tables](https://servicenow-prod.fluidtopics.net/sx7ihNW9oRbyNVMBLaaIaA)** Multiple tables are enabled for global search in the base system. Each global search table has its own set of fields included in the table's default text_search list view. The system uses fields from this view to format global search results from these tables. **Related concepts** * [Global search displays a page of matching results](https://servicenow-prod.fluidtopics.net/sbLVzuFQCftUWJ1DoLlz1A#global-search-polaris-ui "Global search displays a page of results that match your search, grouped by table.") * [Search settings filter and group global search results by table](https://servicenow-prod.fluidtopics.net/nJDwMp8ILmfNu1E3OGxB4g#search-settings-filter-group-table "Global search filters and groups matching results by table. You can configure search sources (in Next Experience UI) or search groups to define tables and groups for global search.") * [Global search displays exact matching records](https://servicenow-prod.fluidtopics.net/M~DTYMGIIX5~Y8oG5q7bMQ#exact-matches-global-search "When your search exactly matches the Number field value for a record, global search takes you directly to that record, bypassing the search results page.") * [Global search displays your most recent search queries and results in Next Experience UI](https://servicenow-prod.fluidtopics.net/GPDxcrkPPuYUdW5ypP9qXQ "When you select the empty Unified Navigation search field, the system displays lists showing your most recent search queries and your most recently viewed search results. Select a Recently Searched query to repeat it, or select a Recently Viewed search result record to navigate to it.") **Related tasks** * [Set global text search properties](https://servicenow-prod.fluidtopics.net/TXg_fMBNEcHVD6xPoH9WoQ "Administrators can control how global text search behaves with system properties.") * [Set the preview limit for global or workspace search in Next Experience UI](https://servicenow-prod.fluidtopics.net/wRSjQNDPJhkD1YDQ_OdFKg "Override the default limit of 5 preview results per search source on the Next Experience UI search results page for global or workspace search.") * [Hide per-table search result counts in Next Experience UI](https://servicenow-prod.fluidtopics.net/PDrb43lMOx0M5lcXu3LUAA "Suppress display of per-table search result counts in the Next Experience UI search results page.") * [Add a workspace application to the Unified Navigation search context menu](https://servicenow-prod.fluidtopics.net/qaoVpkvjHKA~IQ_bW524Tw "Enable users to view results for their Unified Navigation searches in workspace applications as well as in global search.") **Related reference** * [Global text search suggestions](https://servicenow-prod.fluidtopics.net/BshTU75wzK5TicqpG~G5ow "Global text search offers two types of search suggestions.") **Related topics** * [Create and delete views](https://www.servicenow.com/docs/access?context=create-delete-view&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US)