---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Predefined web sources

# Webcrawler external content connector predefined web sources {#ariaid-title1}

Release version: Australia  
Updated June 9, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Predefined public web sources are available for the Webcrawler external content connector. Search administrators can run Webcrawler connector crawls to make content from these web sources searchable.

## Predefined web sources {#predefined-websources-webcrawler-ext-cont-connector__section_z1f_lz5_52c}

{#predefined-websources-webcrawler-ext-cont-connector__table_k3z_hv5_52c__entry__2}

| Web source | URL |
|-|-|
| Apple Support | https://support.apple.com/ |
| Atlassian Bitbucket | https://support.atlassian.com/bitbucket-server/ |
| Atlassian Confluence Cloud | https://support.atlassian.com/confluence-cloud/ |
| Atlassian Jira Cloud | https://support.atlassian.com/jira-software-cloud/ |
| Atlassian Trello | https://support.atlassian.com/trello/ |
| Box Inc | https://support.box.com/hc/en-us |
| Cisco AnyConnect VPN | https://www.cisco.com/c/en/us/support/security/anyconnect-secure-mobility-client/series.html#\~tab-documents |
| Citrix Receiver VDI | https://support.citrix.com |
| Developer ServiceNow® | https://developer.servicenow.com |
| Dropbox | https://help.dropbox.com/ |
| GitHub | https://docs.github.com/en |
| GlobalProtect | https://knowledgebase.paloaltonetworks.com/ |
| Gmail | https://support.google.com/mail |
| Google Calendar | https://support.google.com/calendar |
| Google Chat | https://support.google.com/chat |
| Google Chrome | https://www.google.com/chrome/ |
| Google Docs, Sheets, Slides | https://support.google.com/docs |
| Google Drive | https://support.google.com/drive |
| Google Meet | https://support.google.com/meet |
| Horizon ServiceNow | https://horizon.servicenow.com |
| HubSpot | https://knowledge.hubspot.com/ |
| Microsoft BitLocker | https://learn.microsoft.com/en-us/windows/security/operating-system-security/data-protection/bitlocker/ |
| Microsoft Dynamics 365 | https://learn.microsoft.com/en-us/dynamics365/ |
| Microsoft Office | https://learn.microsoft.com/en-us/office/ |
| Microsoft OneDrive | https://support.microsoft.com/en-us/onedrive |
| Microsoft Power BI | https://learn.microsoft.com/en-us/power-bi/ |
| Microsoft SharePoint | https://support.microsoft.com/en-us/sharepoint |
| Microsoft Teams | https://support.microsoft.com/en-us/teams |
| Microsoft Windows | https://learn.microsoft.com/en-us/windows/ |
| Notion | https://www.notion.com/help |
| Okta | https://support.okta.com/help |
| Postman | https://learning.postman.com/ |
| Salesforce | https://help.salesforce.com/ |
| ServiceNow | https://www.servicenow.com |
| ServiceNow Community | https://www.servicenow.com/community |
| ServiceNow Community Developer Blog | https://www.servicenow.com/community/developer-blog |
| ServiceNow Support | https://support.servicenow.com |
| Slack | https://slack.com/help |
| Splunk | https://docs.splunk.com/Documentation |
| Tableau | https://www.tableau.com/support/help |
| Webex | https://help.webex.com/ |
| Zoom | https://support.zoom.com/hc |
[Table 1. Predefined web sources and URLs]

{#predefined-websources-webcrawler-ext-cont-connector__table_k3z_hv5_52c}  
Note:  
The Webcrawler external content connector includes a dedicated search source for each predefined web source. Each dedicated search source includes content from the specified predefined web source that's stored in the connector's indexed source. Use these search sources to access searchable content and metadata retrieved from predefined web sources. As an example, searchable content and metadata retrieved from the Google Drive predefined web source is accessible in a search source named Google Drive.

To create a Webcrawler external content connector, see [Create a Webcrawler external content connector](https://servicenow-prod.fluidtopics.net/i5ctvvQSLMyVy1PLqcSQTQ "Create an external content connector to retrieve searchable content from pages and subdomains in a public web source system. Select from a list of predefined web sources or specify your own web source."). To configure crawl settings for a Webcrawler external content connector, see [Configure crawl settings for a Webcrawler external content connector](https://servicenow-prod.fluidtopics.net/2InfYbiEPnW2iLnGbpKtDg "Specify the pages and subdomains you want your Webcrawler external content connector to retrieve from your specified web source.").