---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Statistics for user permission crawls

# Statistics for external content connector user permission crawls {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Each crawl history entry for an external content connector's user permission crawl crawl includes statistics about the permissions (user and group-membership security principals) retrieved by the crawl.
{#permission-statistics-external-content-connectors__table_ivm_wxv_5gc__entry__2}

| Permission statistics entry | Description |
|-|-|
| Mapped users | Score shows the number of users from the source system that were successfully mapped to users on your ServiceNow AI Platform® instance by the user permission crawl. |
| Unmapped users | Score shows the number of users from the source system that weren't mapped to users on your ServiceNow AI Platform instance by the user permission crawl. |
| Error | Score shows the number of Error-level alerts recorded for the user permission crawl. Select Details to view the Alerts tab for the crawl history entry. |
| Warning | Score shows the number of Warning-level alerts recorded for the user permission crawl. Select Details to view the Alerts tab for the crawl history entry. |
| Users ||
| Users | Score shows the total number of users that were added to the AI Search index by the user permission crawl. |
| Discovered | Score shows the number of users that were processed by the user permission crawl. |
| Deleted | Score shows the number of users that were deleted from the AI Search index by the user permission crawl. |
| Groups ||
| Discovered | Score shows the number of group-membership permissions that were processed by the user permission crawl. |
| Deleted | Score shows the number of group-membership permissions that were deleted from the AI Search index by the user permission crawl. |
[ ]

{#permission-statistics-external-content-connectors__table_ivm_wxv_5gc} {#permission-statistics-external-content-connectors__table_svq_4nz_ygc__entry__2}

| Performance statistics entry | Description |
|-|-|
| Average crawl speed | Score shows the average speed of the user permission crawl, expressed in users processed per second of crawl time. |
[ ]

{#permission-statistics-external-content-connectors__table_svq_4nz_ygc}