---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Edit connection or crawl settings for an external content connector

# Edit connection or crawl settings for an external content connector {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Connector administrators can modify the connection settings and crawl settings for an existing external content connector. If your changes to a connector's settings invalidate its current crawl results, the system prompts you
to run a new content crawl.

## Before you begin

Role required: sn_ext_conn.xcc_admin

## About this task

This task is optional. Perform it only if you need to modify the connection settings or crawl settings specified for one of your existing external content connectors.

Modify a connector's connection settings to reflect changes made in your source system's configuration. As an example, if your source system administrator generates a new client secret for the OAuth 2.0 application that
grants the connector access to your content, you can replace the old client secret with the new one in the connector's connection settings.

Modify a connector's crawl settings to alter the set of source system locations it crawls and the set of source system items it retrieves searchable content and metadata from. As an example, if you want to exclude content
from items in a newly created Slack channel, you can add that channel to the channel exclusion list in your Slack external content connector's crawl settings.

## Procedure

1. Navigate to AllExternal Content ConnectorsExternal Content Admin Home. {#edit-connection-crawl-settings-external-content-connector__navigate-ext-content-connectors-admin-home-step}
{#edit-connection-crawl-settings-external-content-connector__navigate-ext-content-connectors-admin-home-step}
2. In the Connectors list, select the record for the external content connector whose settings you want to modify.
3. In the connector editor's Settings tab, choose which settings you want to modify:
   * To modify connection settings for the external content connector, select Connection settings.
   * To modify crawl settings for the external content connector, select Crawl settings.
   {#edit-connection-crawl-settings-external-content-connector__choices_dk3_r5k_vgc}
4. On the selected settings page, make your desired changes.  
   For details on connection settings, see the creation task for the external content connector type, as listed in [Creating external content connectors](https://servicenow-prod.fluidtopics.net/RO_72r3h5xPvPt_4UyilPA "Connector administrators can create external content connectors to retrieve searchable content and metadate and security permissions from supported source systems.").

   For details on crawl settings, see the crawl-settings configuration task for the external content connector type, as listed in [Configuring crawl settings for external content connectors](https://servicenow-prod.fluidtopics.net/GvhDZ6doCt4nrRPDkPNVAQ "Connector administrators can configure crawl settings for each external content connector, such as which source system locations it crawls and which types of content it sends to AI Search for indexing.").
5. Select Save and Validate.

## Result

The external content connector you selected is updated with your modified connection settings or crawl settings.

If your modifications to the connector's connection or crawl settings invalidate its existing content crawl results, the connector status changes to indicate that a recrawl is required.

## What to do next

If the external content connector status indicates that a recrawl is required, run a new content crawl for it to update its search results using the modified settings. For details on running content crawls, see [Create a content crawl for an external content connector](https://servicenow-prod.fluidtopics.net/fFJ92ZYif96fkc2JA4HtyQ "Retrieve searchable content and metadata from your source system with a content crawl. Run the crawl as a one-time task or schedule it to run on a recurring basis.").

*[\>]: and then