---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Statistics for content crawls

# Statistics for external content connector content crawls {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Each crawl history entry for an external content connector's content crawl includes statistics about the documents (items or files with searchable content and metadata) retrieved by the crawl.
{#document-statistics-external-content-connectors__table_ivm_wxv_5gc__entry__2}

| Document statistics entry | Description |
|-|-|
| Indexed | Score shows the total number of new and updated items that were successfully processed by the content crawl and are included in the AI Search index. |
| Added | Score shows the number of items that were added to the AI Search index by the content crawl. |
| Updated | Score shows the number of items that were updated in the AI Search index by the content crawl. |
| Deleted | Score shows the number of items that were deleted from the AI Search index by the content crawl. |
| Unchanged | Score shows the number of items that were processed by the content crawl without requiring changes to the AI Search index. |
| Error | Score shows the number of Error-level alerts recorded for the content crawl. Select Details to view the Alerts tab for the crawl history entry. |
| Warning | Score shows the number of Warning-level alerts recorded for the content crawl. Select Details to view the Alerts tab for the crawl history entry. |
| Discovered | Score shows the total number of items that were processed during the content crawl. Chart shows the number of items processed by the content crawl for each of these result statuses: * Indexed: the number of items successfully added to or updated in the AI Search index. * Skipped: the number of items not added to or updated in the AI Search index because they don't satisfy indexing limits. This includes binary files that exceed the 25 MB file-size limit as well as binary files with unsupported file formats. For the list of supported binary file formats, see [Binary file extensions supported in External Content Connectors](https://servicenow-prod.fluidtopics.net/wyAI934z2WbwQ_js9LjRqA "Connector administrators can restrict the binary file types an external content connector retrieves by specifying file extensions in inclusion or exclusion filters."). * Not indexed: the number of items not added to or updated in the AI Search index because of processing errors. {#document-statistics-external-content-connectors__ul_wk4_m4f_dhc} |
[ ]

{#document-statistics-external-content-connectors__table_ivm_wxv_5gc} {#document-statistics-external-content-connectors__table_svq_4nz_ygc__entry__2}

| Performance statistics entry | Description |
|-|-|
| Average crawl speed | Score shows the average speed of the content crawl, expressed in documents (items) processed per second of crawl time. |
[ ]

{#document-statistics-external-content-connectors__table_svq_4nz_ygc}