---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Create a subaccount in SAP BTP

# Create a subaccount in the SAP Business Technology Platform (BTP) {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Create a subaccount with required entitlements in your SAP global account using the SAP BT cockpit. You need this subaccount in order to configure SAP access for the SAP DMS external content connector.

## Before you begin

You must be a global account administrator on the SAP Business Technology Platform (BTP). Your global account must be authorized to access the SAP Document Management Service.

Role required: none

## About this task

This task is optional. To configure the SAP DMS external content connector, you need a subaccount in your SAP BTP global account, with these entitlements:

* Document Management Service, Application Option
* Document Management Service, Integration Option
* Document Management Service, Repository Option
* Cloud Foundry Environment
* Authorization and Trust Management Service
{#create-subaccount-sap-btp__ul_okj_cd4_bhc}

If your SAP BTP global account already includes a subaccount with these entitlements, you can skip this task and go on to configure your SAP BTP global account to allow access by the connector. For details on this procedure, see [Configure SAP DMS for external content indexing](https://servicenow-prod.fluidtopics.net/iabY0vLgSR8jC6BRAbMBKg "Create service instances and service keys in your SAP Business Technology Platform (BTP) global account to allow the SAP DMS external content connector to access your SAP DMS documents and repositories.").

## Procedure

1. Create a new subaccount in your global account.
   1. Log in to the SAP Business Technology Platform (BTP) at <https://cockpit.btp.cloud.sap/> using your global account credentials.
   2. Select CreateSubaccount.
   3. Enter a display name for your new subaccount.  
      As an example, you might enter <kbd class="ph userinput">SAP DMS external content connector subaccount</kbd>.
   4. **Optional:** Enter a description for your new subaccount.
   5. Enter a subdomain for your new subaccount.
   6. Select the desired region for your new subaccount.
   7. Select a parent for your new subaccount.  
      The parent can be your global account or a directory.
   8. Select Create.

   {#create-subaccount-sap-btp__substeps_cqx_mp4_bhc}  
   SAP BTP creates your new subaccount.
2. Create a Cloud Foundry organization in your new subaccount.
   1. Select your new subaccount and navigate to its Overview page.
   2. Select Enable Cloud Foundry.
   3. On the Enable Cloud Foundry form, in the Plan field, select the plan for the Cloud Foundry runtime.
   4. In the Org Name field, enter a name for your new Cloud Foundry organization.  
      As an example, you might enter <kbd class="ph userinput">sap-dms-integrate</kbd>.
   5. Select Create.

   {#create-subaccount-sap-btp__substeps_cwd_cq4_bhc}  
   SAP BTP creates the new Cloud Foundry organization for your new subaccount.
3. Create a new Cloud Foundry space named DMS in the Cloud Foundry organization for your new subaccount.
   1. Navigate to the Cloud FoundrySpaces page for your new subaccount.
   2. Select Create Space.
   3. On the Create Space form, enter <kbd class="ph userinput">DMS</kbd> as the name for your new space.
   4. Select the options for the Space Developer and Space Manager roles.
   5. Select Save.

   {#create-subaccount-sap-btp__substeps_bkm_1r4_bhc}  
   SAP BTP creates the new Cloud Foundry space in the Cloud Foundry organization for your new subaccount.
4. Add a service plan for the SAP Document Management Service to your new subaccount.
   1. Navigate to your global account.
   2. In the menu, navigate to EntitlementsEntity Assignments.
   3. In the Subaccounts/Directories field, search for and select your new subaccount.
   4. In the My Subaccount pane, select Edit.
   5. Select Add Service Plans.
   6. In the Services section, search for and select the Document Management Service, Integration Option entry.
   7. In the Service Details pane, in the Available Plans field, select the standard plan.
   8. Select Add 1 Service Plan.
   9. Select Save.

   {#create-subaccount-sap-btp__substeps_xfk_pr4_bhc}  
   SAP BTP adds the service plan to your new subaccount.

## What to do next

Now that you've created a subaccount with the required entitlements, go on to configure service instances and service keys in your SAP BTP global account. For details on this procedure, see [Configure SAP DMS for external content indexing](https://servicenow-prod.fluidtopics.net/iabY0vLgSR8jC6BRAbMBKg "Create service instances and service keys in your SAP Business Technology Platform (BTP) global account to allow the SAP DMS external content connector to access your SAP DMS documents and repositories.").

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