---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Cornerstone external content connector

# Cornerstone external content connector {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Cornerstone external content connector retrieves Catalogue and Learning objects from organization units in your Cornerstone Learning Management System (LMS) and makes their content and metadata searchable in AI Search applications.

Connector administrators can run or schedule content crawls to update searchable content and metadata from your source system. Content crawls
feed their data to AI Search for indexing.

The indexed content and metadata are stored as records in a connector-specific indexed source. Search administrators can create search sources from this
indexed source and link them to search profiles to make the indexed records searchable in AI Search applications.
* **[Configure Cornerstone for external content indexing](https://servicenow-prod.fluidtopics.net/SQmVZIfh3Dwn4X57jb0N8Q)**   
  Create and authorize an OAuth 2.0 application in the Cornerstone to allow the Cornerstone external content connector to access your Cornerstone source system.
* **[Create a Cornerstone external content connector](https://servicenow-prod.fluidtopics.net/QEsRcd_4f7KzZqul5Gp61Q)**   
  Create an external content connector to retrieve searchable content from your Cornerstone source system.
* **[Configure crawl settings for a Cornerstone external content connector](https://servicenow-prod.fluidtopics.net/dWjPksSUTWA1wgwzkpRqUQ)**   
  Specify the organization units you want your Cornerstone external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.

**Related tasks**   

* [Create a content crawl for an external content connector](https://servicenow-prod.fluidtopics.net/fFJ92ZYif96fkc2JA4HtyQ "Retrieve searchable content and metadata from your source system with a content crawl. Run the crawl as a one-time task or schedule it to run on a recurring basis.")