---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Connect an external content connector to a search profile

# Connect an external content connector to a search profile {#ariaid-title1}

Release version: Australia  
Updated June 29, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Make results from an external content connector searchable in your portals and search applications by connecting its search sources to your existing search profiles.

## Before you begin

Role required: sn_ext_conn.xcc_admin or admin

## About this task

To make results from an external content connector searchable in a portal or search application, you need to link one of its search sources to the search profile used by that portal or search application. As an example,
linking a connector's search source to the Service Portal search profile makes filtered content from that connector available in Service Portal searches.

Each external content connector type feeds its crawled results to a unique indexed source. By default, the system creates a search source for each connector type which has no filters and includes all documents from the
connector's indexed source. You can define additional search sources for the indexed source with filter sets applied to limit which documents are searchable. To learn more about search sources and filters, see [Search sources in AI Search](https://servicenow-prod.fluidtopics.net/BzYQ0BGXWlEpJrmmvXanyw "Define search sources to make your searchable content available in search experiences. Choose an indexed source and configure optional filter conditions to limit the content that users can search.").

Linking an external content connector's search source to a search profile makes crawled content that satisfies the search source's filters searchable in all portals and search applications that use the specified search
profile. For more details on search profiles, see [Search profiles in AI Search](https://servicenow-prod.fluidtopics.net/k4EU6akQVtsKUy_OJ_7TMg "Search profiles contain settings for a search experience, including synonyms, stop words, typo handling, Genius Results, and result improvement rules. Define a search profile for each unique search experience that you want to offer in a ServiceNow AI Platform application. Publish search profiles to make them available in your search applications.").

## Procedure

1. Navigate to AllExternal Content ConnectorsExternal Content Admin Home. {#connect-external-content-connector-search-profile__navigate-ext-content-connectors-admin-home-step}
{#connect-external-content-connector-search-profile__navigate-ext-content-connectors-admin-home-step}
2. In the Connectors list, select the record for the external content connector with results that you want to make searchable using one or more search profiles.
3. In the connector editor's Settings tab, select Manage index. {#connect-external-content-connector-search-profile__select-crawl-settings-step}
{#connect-external-content-connector-search-profile__select-crawl-settings-step}
4. In the Connected search profiles section, repeat these steps for each search profile you want to link the selected external content connector to.
   1. Use the Select search source field to select a search source derived from the connector's indexed source.
   2. Use the Connect to search profile field to select the search profile you want to link the selected search source to.
   3. Select Add.  
      A new connection entry appears showing your search source and search profile selections.
   {#connect-external-content-connector-search-profile__substeps_qsj_cgx_qgc}
5. Select Save.  
   The system automatically publishes the search profile to make the new search source link take effect.

## Result

For each connection you created, content from the selected external content connector search source becomes searchable in portals and search applications that use the selected search profile.

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