---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Configuring crawl settings for external content connectors

# Configuring crawl settings for external content connectors {#ariaid-title1}

Release version: Australia  
Updated May 31, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Connector administrators can configure crawl settings for each external content connector, such as which source system locations it crawls and which types of content it sends to AI Search for indexing.
**Related tasks**   

* [Configure crawl settings for an Adobe Acrobat Sign external content connector](https://servicenow-prod.fluidtopics.net/E7RAJ0za4gTCtXouJ8Ywaw "Specify the agreement documents you want your Adobe Acrobat Sign external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for an Adobe Experience Manager as a Cloud Service external content connector](https://servicenow-prod.fluidtopics.net/Hq08usECq7l19bT082ItGA "Specify the nodes you want your Adobe Experience Manager as a Cloud Service external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for an Aha! Roadmaps external content connector](https://servicenow-prod.fluidtopics.net/mCpdyxaRCdUzLvItnkPuwA "Specify the products you want your Aha! Roadmaps external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for an Amazon S3 external content connector](https://servicenow-prod.fluidtopics.net/Va3JtkniX092nQx5f~kWMw "Define inclusion and exclusion filters to specify the buckets and file types you want your Amazon S3 external content connector to retrieve when running content crawls.")
* [Configure crawl settings for an Asana external content connector](https://servicenow-prod.fluidtopics.net/mFZtIlKARlJasrKRnlUFrQ "Specify the projects you want your Asana external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for an Atlassian Confluence Cloud external content connector](https://servicenow-prod.fluidtopics.net/X~Zy3wKKLqVAFQsA0L2olw "Specify the spaces you want your Atlassian Confluence Cloud external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for an Atlassian Jira Cloud external content connector](https://servicenow-prod.fluidtopics.net/ivEZS1q5c5LC3hnDT~V2Aw "Specify the projects you want your Atlassian Jira Cloud external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Box external content connector](https://servicenow-prod.fluidtopics.net/IUv_hKZ_AI~0SP6h3ZP5mw "Specify the user boxes you want your Box external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Cornerstone external content connector](https://servicenow-prod.fluidtopics.net/dWjPksSUTWA1wgwzkpRqUQ "Specify the organization units you want your Cornerstone external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Docusign external content connector](https://servicenow-prod.fluidtopics.net/R5hb5J2jicRej3JiL3H92g "Define inclusion or exclusion filters to control which agreements you want your Docusign external content connector to make searchable.")
* [Configure crawl settings for a Dropbox external content connector](https://servicenow-prod.fluidtopics.net/FwkIPLl098qS4ett70mYOw "Specify the user and team folders you want your Dropbox external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Fluid Topics external content connector](https://servicenow-prod.fluidtopics.net/m6BTIIaRXiQRIFPsGFk8~A "Specify restrictions on source content status, visibility, category/collection, tags, languages, and modification dates for the Fluid Topics external content connector's content crawls. Define inclusion or exclusion filters to limit the content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a GitHub Enterprise Cloud external content connector](https://servicenow-prod.fluidtopics.net/CY9NTp11GNgSAkGkzJCKsA "Specify the public and internal repositories you want your GitHub Enterprise Cloud external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a GitLab external content connector](https://servicenow-prod.fluidtopics.net/bvIJuSgwIAATSfrY~s9WCA "Specify the groups, projects, and repositories you want your GitLab external content connector to crawl. Select the issues, wikis, merge requests, tags, branches, and commits you want the crawl to retrieve and feed to AI Search for indexing.")
* [Configure crawl settings for a Google Drive external content connector](https://servicenow-prod.fluidtopics.net/T0TdV0mmVLLTRr_pl2d0dg "Specify the shared drives you want your Google Drive external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a HubSpot external content connector](https://servicenow-prod.fluidtopics.net/Tqo8xMqY_BO1mD1FDHqV7A "Specify the tickets you want your HubSpot external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Lucidchart external content connector](https://servicenow-prod.fluidtopics.net/fODf0bo1Qas8CCnzf5QNLg "Specify the folders you want your Lucidchart external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a ManageEngine external content connector](https://servicenow-prod.fluidtopics.net/78UYll8i671ow1FATePQLQ "Delimit the set of knowledge articles you want your ManageEngine external content connector to retrieve. Define inclusion or exclusion filters to specify which articles the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Microsoft OneDrive external content connector](https://servicenow-prod.fluidtopics.net/kPyOWAf1buSwCIbTGuHMHg "Specify the individual drives you want your Microsoft OneDrive external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Microsoft SharePoint Online external content connector](https://servicenow-prod.fluidtopics.net/BKpK~oUx06lmRB3yZ7OB3w "Specify the sites you want your Microsoft SharePoint Online external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Microsoft Teams external content connector](https://servicenow-prod.fluidtopics.net/9Wvc18eWAZMaVW_6OY7GHA "Specify the teams you want your Microsoft Teams external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Microsoft Viva Engage external content connector](https://servicenow-prod.fluidtopics.net/PNLW~v9~DJHPYZxElLqYug "Specify the communities you want your Microsoft Viva Engage external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Miro external content connector](https://servicenow-prod.fluidtopics.net/KkoxNriSTjBn8PiO4E6Hhw "Specify the Spaces and boards you want your Miro external content connector to crawl. Define inclusion or exclusion filters to restrict the content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a monday.com external content connector](https://servicenow-prod.fluidtopics.net/TXIcoQxBvFi6rvzl3UXNFw "Specify the workspaces you want your monday.com external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Notion external content connector](https://servicenow-prod.fluidtopics.net/w55pI4TPxrNBRFh0y309aQ "Specify the pages you want your Notion external content connector to crawl and feed to AI Search for indexing.")
* [Configure crawl settings for a SAP DMS external content connector](https://servicenow-prod.fluidtopics.net/P0feoecVJt_qj8PLJqMBmQ "Specify the folders you want your SAP DMS external content connector to crawl. Define inclusion or exclusion filters to specify which content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a ServiceNow instance external content connector](https://servicenow-prod.fluidtopics.net/KVRzOORCHqv8RQnPTwwDcw "Specify the content types that you want your ServiceNow instance external content connector to retrieve when running content crawls.")
* [Configure crawl settings for a ServiceNow product documentation external content connector](https://servicenow-prod.fluidtopics.net/aQX2k0Y4OOLXbJli0ArGjA "Choose the products that you want your ServiceNow product documentation external content connector to crawl documentation for.")
* [Configure crawl settings for a Slack external content connector](https://servicenow-prod.fluidtopics.net/nuak7wHPB_oS33dLJdsyyQ "Specify the public channels you want your Slack external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Smartsheet external content connector](https://servicenow-prod.fluidtopics.net/ZZRTno7WMMl8dpX3GeVfOw "Specify the items you want your Smartsheet external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Trello external content connector](https://servicenow-prod.fluidtopics.net/1Q6NH3DgZUdHOPZSZeMAkg "Specify the workspaces you want your Trello external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Webcrawler external content connector](https://servicenow-prod.fluidtopics.net/2InfYbiEPnW2iLnGbpKtDg "Specify the pages and subdomains you want your Webcrawler external content connector to retrieve from your specified web source.")
* [Configure crawl settings for a WordPress external content connector](https://servicenow-prod.fluidtopics.net/m5VYteb6MEFChHFcJ1TxHQ "Specify the pages and blog posts you want your WordPress external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Workday external content connector](https://servicenow-prod.fluidtopics.net/xVuqqWyrLdDm9t~MP_y0lQ "Specify the content types you want your Workday external content connector to retrieve.")
* [Configure crawl settings for a Workvivo external content connector](https://servicenow-prod.fluidtopics.net/amTOflsTjrWhQT1x77Z~Eg "Define inclusion or exclusion filters to control the attachment file types the Workvivo external content connector retrieves and feeds to AI Search for indexing.")
* [Configure crawl settings for a Zendesk Guide external crawl connector](https://servicenow-prod.fluidtopics.net/xnfxq7ROjVXIvrSgYltDzQ "Specify the article locales and attachment file types you want your Zendesk Guide external content connector to crawl when running content crawls. Define inclusion or exclusion filters for domains to restrict the set of users the crawl retrieves access permissions for when running user permission crawls.")
* [Configure crawl settings for a Zoom external content connector](https://servicenow-prod.fluidtopics.net/JR5soJ6HdIKQ1DtFRWUS1g "Specify the content types you want your Zoom external content connector to retrieve.")