--- sourceDocument: Australia ServiceNow AI Platform Administration sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration Release : - australia ft:locale : - en-US ft:publication_title : - Australia ServiceNow AI Platform Administration ft:clusterId : - platadm bundleId : - platadm workflow : - Platform --- # Available search options # Available search options {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Zing offers users several search interfaces and search operators to conduct text searches. {#c_IntroductionToSearching__table_dcp_vr3_3r__entry__2} | Search interface | Description | |-|-| | [Global search](https://servicenow-prod.fluidtopics.net/hvnVT46FS_wTLrR4omCqAw "Search multiple record types from a single search field.") | Find records in multiple tables using the global search field in the [Next Experience Unified Navigation](https://www.servicenow.com/docs/access?context=using-the-next-experience-global-header&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US). | | [Search a list](https://www.servicenow.com/docs/access?context=t_SearchAList&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US) | Find records in a list; search in a specific field (Go to), all fields (Search), or in a specific column. | | [Knowledge Base](https://www.servicenow.com/docs/access?context=r_KnowledgeSearch&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) | Find knowledge articles. | | [Live feed](https://www.servicenow.com/docs/access?context=c_UseLiveFeed&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) | Filter, search, or sort messages in live feed. | | [UI pages](https://www.servicenow.com/docs/access?context=r_UIPages&version=australia&pubname=australia-api-reference&ft:locale=en-US) | Create a custom UI page to search for records in a table. | [Table 1. Available search interfaces] {#c_IntroductionToSearching__table_dcp_vr3_3r} {#c_IntroductionToSearching__table_fms_gzy_1z__entry__2} | Search operator | Description | |-|-| | [Boolean operators](https://servicenow-prod.fluidtopics.net/Qh2K3FhydF6lCjcDG3_B1A "Construct complex searches using Boolean AND, OR, and NOT operators in global text searches.") | Construct complex searches using Boolean AND, OR, and NOT operators in global text searches. | | [Quotation marks](https://servicenow-prod.fluidtopics.net/KbEKDpTTx3jS4kcNUbpb2g "Wrap search terms in quotation marks to search for an exact phrase consisting of one or more words.") | Wrap search terms in quotation marks to search for an exact phrase consisting of one or more words. | | [Wildcard characters](https://servicenow-prod.fluidtopics.net/kOie5gBUMeD8sLlMx9EQEQ "Expand search results to match any non-space character. Zing supports both single-character and multiple-character wildcards.") | Expand search results to match any non-space character. Zing supports both single-character and multiple-character wildcards. | [Table 2. Available search operators] {#c_IntroductionToSearching__table_fms_gzy_1z} * **[List search finds records from the current table](https://servicenow-prod.fluidtopics.net/ymHG2g8vongEjfhoA2rT1Q)** Search records from a table list view. * **[Boolean operators allow conditional search results](https://servicenow-prod.fluidtopics.net/Qh2K3FhydF6lCjcDG3_B1A)** Construct complex searches using Boolean AND, OR, and NOT operators in global text searches. * **[Quotation marks allow exact phrase searches](https://servicenow-prod.fluidtopics.net/KbEKDpTTx3jS4kcNUbpb2g)** Wrap search terms in quotation marks to search for an exact phrase consisting of one or more words. * **[Wildcard characters allow searching for patterns and variations](https://servicenow-prod.fluidtopics.net/kOie5gBUMeD8sLlMx9EQEQ)** Expand search results to match any non-space character. Zing supports both single-character and multiple-character wildcards. * **[Enable or disable the Zing junk filter](https://servicenow-prod.fluidtopics.net/T3JVimkQV~pJqg7DRqTVmA)** When its junk filter is enabled, Zing doesn't index or search for 2-digit numbers or single-character words (unless they are Chinese or Japanese characters). You can enable or disable the junk filter for individual tables. * **[Debug Zing](https://servicenow-prod.fluidtopics.net/utf6rGhxdIkz~GxHWEZW4Q)** Debugging messages create a log of search processes as they occur. These messages may help administrators configure optimal performance settings. **Related concepts** * [Global search finds records from multiple tables](https://servicenow-prod.fluidtopics.net/hvnVT46FS_wTLrR4omCqAw "Search multiple record types from a single search field.") * [Zing generates search results in four phases](https://servicenow-prod.fluidtopics.net/hTD4owtbqDelKRVvPEp7gQ "Generate search results by dividing documents among shards, searching shard documents, scoring shard documents, and merging scores into an index.") * [Zing filters search results with access controls](https://servicenow-prod.fluidtopics.net/pbLBvpG6tD1bnGfFvmmq5g "Zing filters search results to only display records the user can access.") * [Zing computes document scores using three components](https://servicenow-prod.fluidtopics.net/dhm7ypGltR3vUO1gMhCKWw "The Zing search engine computes document scores based on the frequency, sequence, and weight of search terms in the document.") * [Zing indexes words](https://servicenow-prod.fluidtopics.net/aN2uXgHPznxM1fj_rCPQ0A "Index documents by dividing them into words. Depending on the languages your instance supports, a word may be a single character such as a Chinese or Japanese pictogram or a sequence of characters separated by spaces such as with Latin, Arabic, and Pinyin languages.") * [Zing can include attachments in search results](https://servicenow-prod.fluidtopics.net/nW1bHwLstoHRGcWp9jBmWg "Search content from attachments on indexed tables. Display attachments for search results from the Knowledge [kb_knowledge] table.") * [Zing removes stop words from queries](https://servicenow-prod.fluidtopics.net/vaMGsmg2kl4F8u2suRz6tA "Remove common words from search queries that don't produce meaningful results.") * [Zing matches derived words with stemming](https://servicenow-prod.fluidtopics.net/hPcaUFc17mqtJGZMiwSBpA "Convert any multiple-character search keyword to its stem form to find derived versions of the word.") * [Zing can expand search results with synonyms](https://servicenow-prod.fluidtopics.net/oQ3m8LqLHNN1Oavptk6cfA "Expand search results to include additional search terms.") * [Zing displays search suggestions as users enter search terms](https://servicenow-prod.fluidtopics.net/AxmGolTUQULjP2Q2juzSzw "Display possible search query completions as users enter search terms.") **Related reference** * [Features of Zing text indexing and search engine](https://servicenow-prod.fluidtopics.net/ISUWDCFbLrlopF1oUaK_Yw "Enable and configure Zing text indexing and search engine features.") * [Installed with Zing](https://servicenow-prod.fluidtopics.net/pHOoL1_2HkckFjCuwL9_Cw "Several types of components are installed with Zing.")