---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# System property error

# System property error {#register-target-instance-2__troubleshooting-title}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Troubleshoot a system property error that occurs while registering a target instance.

## Condition

By default, `glide.db.clone.allow_clone_target` is enabled on instances whose name ends in Dev, Test, Stage, UAT, or QA. An error occurs if the property isn't set to <kbd class="ph userinput">True</kbd>.  
Note:  
If it's a production instance, set this property back to <kbd class="ph userinput">False</kbd> to avoid accidental clones over production in future.  

## Cause

The `glide.db.clone.allow_clone_target` system property is set to <kbd class="ph userinput">False</kbd>.

## Remedy

### Procedure

1. Navigate to AllSystem propertiesAll properties.
2. Search for `glide.db.clone.allow_clone_target` in the system properties list.
3. Select the property.
4. If the value is set to <kbd class="ph userinput">False</kbd>, set the value to <kbd class="ph userinput">True</kbd>.
5. Select Update.

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