---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Reset OAuth for a clone target

# Reset OAuth for a clone target {#ariaid-title1}

Release version: Australia  
Updated June 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reset OAuth authentication for a clone target if you receive an authentication error on the clone request form.

## Before you begin

The target instance must run an OAuth-capable version of the Clone Admin Console.

Roles required:

* Source instance: clone_admin
* Target instance: clone_admin and oauth_admin

## About this task

If you receive an authentication error on the clone request form, the Clone Admin Console displays an Authenticate dialog with the option to reset OAuth. Resetting OAuth reauthorizes the target instance.

## Procedure

1. In the Authenticate dialog, select Reset OAuth.  
   The target instance opens in a new browser tab and displays the OAuth setup dialog.
2. Select Set up OAuth.  
   The page generates a new client ID.
   If the client ID is not generated, verify that you have the oauth_admin role on the target instance and that the page is loaded completely before selecting Set up OAuth.
3. Copy the client ID and return to the source instance browser tab.
4. Paste the client ID in the Client ID field.
5. Select Complete Setup.  
   The Authorization Required dialog is displayed.
6. Select Proceed.  
   The browser redirects to the target instance to complete authorization.
7. Select Allow to grant consent.  
   If your session has expired, log in to the target instance before granting consent.  
   The browser redirects to the source instance to submit the clone request.

## Result

The target instance is reauthorized.

## What to do next

To submit a clone request to the reauthorized target, see [Request a clone](https://servicenow-prod.fluidtopics.net/TcHcTrs~luy2sg1TDGIsvQ#t_StartAClone "Request a clone to copy data from a production instance to a non-production instance or to copy data between non-production instances.").