---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Push notification properties

# Push notification properties {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Push notifications provides several properties to customize the setup.
Add these properties to the System Properties \[sys_properties\] table.

glide.push.apns.version
:   Controls which version of the Apple Push Notification service (APNs) to use in your instance. You can use APNs version 1 or 2. The system uses APNs version 2 by default. To use APNs version 1 instead, set the value to 1.

    * Type: integer
    * Default value: 2
    {#r_PushNotificationProperties__ul_jss_3cy_2lb}

glide.push.debug
:   Creates entries in the system log for push notification errors.

    * Type: true \| false
    * Default value: false
    {#r_PushNotificationProperties__ul_vy1_1cb_3jb}

glide.push.enabled
:   Enables or disables push notifications.

    * Type: true \| false
    * Default value: true
    {#r_PushNotificationProperties__ul_gch_lcb_3jb}

glide.push.feedback.debug
:   Creates entries in the system log for feedback sent by the APNs for custom iOS push applications.

    * Type: true \| false
    * Default value: false
    {#r_PushNotificationProperties__ul_y1p_ccb_3jb}

glide.push.notification.ttl_seconds
:   Specifies the number of seconds after which a queued push notification expires. After a push notification is triggered, it is queued and finally processed by a scheduled job. If the time the notification sits in the queue exceeds this value, the notification is not sent. Check the [Push
    Notifications log](https://servicenow-prod.fluidtopics.net/32cBbqaQvvwD_9hB4a4rJw "Push notification delivery might fail for various reasons. You can view which messages failed and requeue them to be sent out if necessary.") for more information.

    * Type: integer
    * Default value: 21600
    {#r_PushNotificationProperties__ul_cjv_2cb_3jb}
**Related concepts**   

* [Push notification retention](https://servicenow-prod.fluidtopics.net/YyNx6oejuU6pjBcDqD~7xA "You can archive and eventually destroy push notifications that you no longer need or if your Push Notification table is excessively large.")  
**Related tasks**   

* [Activate push notifications](https://servicenow-prod.fluidtopics.net/GByFoNQ07CFmgWQIIukjkg "Several plugins must be activated to use push notifications. If you have the Mobile UI (com.glide.ui.m) plugin active, push notification plugins are automatically activated.")
* [Enable push notifications for logged-out users](https://servicenow-prod.fluidtopics.net/k~sC8VAIF40uuzwII0YV4A "Enable push notifications for users when they're logged out to deliver timely critical updates.")
* [Requeue failed push notification messages](https://servicenow-prod.fluidtopics.net/32cBbqaQvvwD_9hB4a4rJw "Push notification delivery might fail for various reasons. You can view which messages failed and requeue them to be sent out if necessary.")  
**Related reference**   

* [Push notification system](https://servicenow-prod.fluidtopics.net/5dNWWGLImNF1k_wqO8fhdw "The push notification system involves several key elements that manage the delivery of push messages and push notification responses.")
* [Installed with push notifications](https://servicenow-prod.fluidtopics.net/rFO92cgxfDsmj_dv3hWlUQ#r_InstalledWithPushNotifications "Several types of components are installed with the push notifications plugins.")
* [Push notification setup with the ServiceNow mobile app](https://servicenow-prod.fluidtopics.net/QMZZNtcVZhWguNiq0omnag "The ServiceNow mobile application automatically enables push notifications and configures mobile devices for push notifications when users initially log in to the instance.")
* [Push notification setup with a custom push application for ServiceNow mobile apps](https://servicenow-prod.fluidtopics.net/k3v6iHe2oAXzjGLarxMzTg "If you are using your own custom mobile or push application, you must configure your app for use and set up the push contents.")