---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Add transaction cancellation message

# Add or modify a transaction cancellation message {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Quota Manager uses a UI page to control the contents of the transaction
cancellation message.

## Before you begin

Role required: admin

## About this task

Knowledge of [Apache Jelly](http://commons.apache.org/jelly/) is highly recommended when modifying the UI page. See [Extensions to Jelly syntax](https://www.servicenow.com/docs/access?context=c_ExtensionsToJellySyntax&version=australia&pubname=australia-api-reference&ft:locale=en-US) for more information.

## Procedure

1. Navigate to AllSystem UIUI Pages.
2. Open the UI page with the name transaction_canceled_quota.
3. In the HTML field, add or modify the new cancellation message.  
   To add variable information to the cancellation message, see [Methods to add variable information to the cancellation message](https://servicenow-prod.fluidtopics.net/oNcwS6W2SYVHJ2_YEwHypw "You can use the following methods of the jvar_transaction variable to add information to the cancellation message.").
4. Click Update.
{#t_ModifyTheTransCancellationPage__steps_azd_yph_1y}

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