---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Modify a notification

# Modify a notification {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Modify a notification by establishing a schedule or setting conditions to control the
notifications you receive.

## Before you begin

Role required: none

## Procedure

1. From your user profile, navigate to PreferencesNotifications and then select Advanced Preferences.
2. Determine the type of notification you want to modify by selecting either the System Notifications or Custom Notifications tab.
3. Access the Add/Edit Schedule dialog box.
   * In the System Notifications tab, select and expand the notification and select Schedule.
   * In the Custom Notifications tab, select Schedule in the notification entry.
   {#modify-notification-schedule__choices_f4s_tn5_vvb}
4. Choose to have notifications delivered 24x7 by selecting None or only during weekday working hours by selecting Monday thru Friday (9 to 5) in the Schedule field.
5. **Optional:** Set a filter with as many conditions as desired to limit the notifications you receive.
   * In the System Notifications tab, select the Advanced Filter checkbox and set the filter in the conditions field.
   * In the Custom Notifications tab, set the filter in the conditions field.

   {#modify-notification-schedule__choices_ixx_2br_xvb}  
   For example, you can choose to be notified only when an incident
   communication plan is created for a specific configuration item.  
   Note:  
   All conditions are set to \[Active\]\[is\]\[true\] by default.
6. Select Save.

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