---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Integrate personal corporate mailbox for receiving emails

# Integrate personal corporate mailbox for receiving emails {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Integrate your personal corporate mail boxes with ServiceNow to receive emails in your personal corporate mailbox.

## Before you begin

Role required: email_admin

## Procedure

1. Navigate to AllSystem MailboxesAdministrationEmail Accounts.
2. Select the Type.  
   For more information, see [Create an email account](https://servicenow-prod.fluidtopics.net/YRcRFOSUJxRtgvq5356UnQ "You can create email accounts in addition to the accounts provisioned for you.").
3. From Account type, select Forwarding Address.
4. Select Update.
5. From your personal mailbox, set up forwarding rules for your personal mailbox (for example forwarding rules for Microsoft Outlook or Gmail).

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