---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Timeout threshold

# Timeout threshold {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  

A timeout determines the execution threshold of a scan from running long scans. For example, any scan running longer than the set time period results in a failure.  
If the scan or the check takes longer than the set time period set by the quota rule, an error message appears.  
Note:  
By default the scans are limited to three hours and individual checks are limited to 10 minutes.

To learn how to configure these thresholds, see [Implement a scan timeout threshold](https://servicenow-prod.fluidtopics.net/bhb9rMHSHmhiDv4SHdIsXw "Set the execution time of a single scan by implementing Transaction Quota Rules. Setting of a quota rule prevents your instance from running a long scan.") and [Implement a check timeout threshold](https://servicenow-prod.fluidtopics.net/AbOzuF6oDlxvu5YXqNH0Mg "Set the execution time of an individual check by implementing timeout system property. Setting of a timeout threshold prevents your instance from running a long check.").