---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Entitle an app

# Entitle an application from your ServiceNow instance {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Manage entitlement of applications from your ServiceNow
instance.

## Before you begin

Purchase the application on ServiceNow Store.  
Note:  
Legacy Application Manager is being deprecated. Starting with Australia patch 1, Legacy Application Manager is no longer available and bookmarks will redirect to the new Application Manager experience.

A known issue affects the use of bookmarks to access the Legacy Application Manager before Australia patch 1. For details about possible issues with accessing the Legacy Application Manager, see the [Deprecated Classic App Manager URL usage causes issues on instances running ZP5 / YP10 and above \[KB2804238\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2804238) article in the Now Support knowledge base.

A new Application Manager experience is available. The new experience simplifies the process of managing your licensed applications by consolidating them in one convenient location, displaying all
applications, plugins, installed applications, and available updates. For more information, see [Application Manager](https://servicenow-prod.fluidtopics.net/jzoo2p7WgzWfuwJOegskwA "Application Manager provides admins the ability to install, update, and manage licensed applications and plugins for their instance.").

Role required: admin

## Procedure

1. Navigate to System ApplicationsAll Available ApplicationsAll.
2. From the filter options, select the Instance not entitled indicator.  
   All the purchased unentitled apps are displayed.  
   Note:  
   The Instance not entitled filter is only displayed if your instance has an application that has been purchased and not entitled.
3. Select the menu icon ( ![Menu icon]() ) on the application tile, and select Entitle this instance.  
4. In the Application entitlement dialog box, select OK.
{#ent-app__steps_l5w_qrj_cmb}

## Result

Application entitlement is provided to your ServiceNow instance.

## What to do next

[Install](https://servicenow-prod.fluidtopics.net/cSwMbeBNp4_ATfucCDvhCw "Install an application that you purchased from the ServiceNow Store to make it available on your instance.") the application if it's compatible with the version of your ServiceNow instance.

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