---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Edit a delivery channel

# Edit a delivery channel {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Edit an email, instant message, SMS, or voice channel for receiving notifications,
and schedule when the channel can receive notifications.

## Before you begin

Role required: none

## Procedure

1. From the user profile, navigate to PreferencesNotifications and then select Advanced Preferences.
2. Select Delivery Channels.
3. Expand the delivery channel that you want to edit.
4. Select the more actions icon ![]() for the channel and select Edit.
5. Make the changes to the channel name, email address, or schedule.
6. Select Save.

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