---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Edit an email notification using the Notification agent

# Edit an email notification using the Notification agent {#ariaid-title1}

Release version: Australia  
Updated April 1, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Edit an email notification using the Notification agent by describing your requirements in
natural language, instead of navigating forms or writing scripts.

## Before you begin

Confirm the
notification details before deployment.  
Note:  
The Notification Agent requires the Implementation Agent (IA) Orchestration framework and is not supported as a standalone feature.

Role required: admin

## Procedure

1. Navigate to AdminAdmin Home.
2. In the Manage your products section, select View product overview on the relevant product card.
3. In the Configuration insights section, select Configure.  
   The configure page opens in the Configuration Console.
4. Select Notifications under the business unit you want to configure (for example, Legal, Workplace Services, or Finance for Core Business Suite).
5. Select Configure with Now Assist.  
   Now Assist opens the conversational panel, detects the current page context, and invokes the Notification Agent.
6. Select Edit an existing notification.  
   Note:  
   The agent supports two intents, creating a new notification or editing an existing notification. If the intent is unclear, the agent prompts you to select one.
7. When prompted, enter the name of the email notification.  
   Now Assist loads the notification record and displays a link for review.
8. Enter the changes you want to make.  
   Example prompts:
   * <kbd class="ph userinput">Modify the condition to trigger when priority is High.</kbd>
   * <kbd class="ph userinput">Trigger the notification when the record is updated.</kbd>
   {#edit-email-notification__ul_dcq_tjt_53c}  
   Now Assist processes your updates and displays the revised notification details.
9. Review the updated notification details and confirm.  
   Now Assist saves the changes and displays link to the updated notification.
10. **Optional:** If further modifications are needed, specify any additional changes.
{#edit-email-notification__steps_bdw_2pg_53c}

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