---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Request for domain separation in Dynamic Translation

# Request for domain separation in Dynamic Translation {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable the support for the Dynamic Translation framework in
domain-separated instances.

## Before you begin

Role required: admin

## About this task

There are two ways to request a plugin.

* Access the Now Support Service Catalog directly by selecting Automation StoreService CatalogActivate Plugin on Now Support.
* Access the Now Support Service Catalog through the All Applications page on your instance by following these steps.
{#activate-domainsep-dyn-transl__ul_bgl_vzt_msb}

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-domainsep-dyn-transl__navigate-plugins}
{#activate-domainsep-dyn-transl__navigate-plugins}
2. Select Request plugin to open the Activate Plugin form on Now Support. {#activate-domainsep-dyn-transl__request-plugin}
{#activate-domainsep-dyn-transl__request-plugin}
3. On the Activate Plugin form, provide the following information.  
   {#activate-domainsep-dyn-transl__table_awx_bhf_ygb__entry__2}{#activate-domainsep-dyn-transl__p_ub1_nfg_h1c}{#activate-domainsep-dyn-transl__p_vb1_nfg_h1c}{#activate-domainsep-dyn-transl__p_zb1_nfg_h1c}

   | Field | Description |
   |-|-|
   | What is your target instance | Select the instance that you want to activate the plugin on. |
   | Which plugin would you like to activate | Select the name of the plugin to activate.{#activate-domainsep-dyn-transl__p_wb1_nfg_h1c} Note: If the plugin isn't listed, or if you're activating on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box. Enter the plugin name in the field that appears. |
   | Select Maintenance Date and Time | Select the date and time to activate the plugin. |
   [Table 1. Activate Plugin form]

   {#activate-domainsep-dyn-transl__table_awx_bhf_ygb}  
   For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.{#activate-domainsep-dyn-transl__p_bc1_nfg_h1c}
   {#activate-domainsep-dyn-transl__request-form}
{#activate-domainsep-dyn-transl__request-form}
4. Select Submit.  
   After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager. {#activate-domainsep-dyn-transl__submit-request}
{#activate-domainsep-dyn-transl__submit-request}{#activate-domainsep-dyn-transl__steps_ydt_mzt_msb}

## What to do next

For information about configuring domain separation in Dynamic Translation, see [Domain separation and Dynamic Translation](https://servicenow-prod.fluidtopics.net/p9vkLWqSF_Ak5ptvli1GjA "Domain separation is supported in Dynamic Translation and is configured to apply to translator configurations and Exclusion Framework. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.").
**Related reference**   

* [Available plugins and applications](https://servicenow-prod.fluidtopics.net/Bs8s7BHiQnEhUufQaxJlRQ#list-of-plugins "You can view all plugins available to you in the Application Manager if you have the admin role.")

*[\>]: and then