---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Create a notification filter

# Create notification filter configuration for notification preferences {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Control the list of notifications that are displayed to the users under the advanced notification preferences page. This capability can help narrow down and show only relevant notifications based on user criteria.

## Before you begin

Role required: admin

## Procedure

1. In the Filter Navigator, enter `sys_properties.list`.
2. Create a property named `glide.notification.preference.apply_filter_config` and set it to true.
3. Navigate to AllSystem NotificationEmailsNotification Filter Configuration.
4. Select New.
5. Enter the Name and the Order, the notification filter configuration with the lowest order will take precedence.
6. Select the User Criteria from the list of target records or create a new [user criteria](https://servicenow-prod.fluidtopics.net/BdwChhk_SL47yb6vBi7CIA "User criteria enables you to allow access to users based on role, department, group, location, or company. Administrators can control access by creating and applying user criteria. User criteria records define conditions that are evaluated against user records. When user criteria is defined, records are only visible to users who pass the defined conditions.").
7. Select Notification filters tab to create and submit filter conditions for the selected user criteria.
8. Specify filters for Classic Notifications and Provider Notifications to control which notifications appear on the preferences page.
9. Select Submit.

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