---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Create or modify digest intervals

# Create or modify email digest intervals {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Admins can create or modify the email digest intervals (length of time) during which activity for a selected notification is accumulated in an email digest. Users select a digest interval when they enable an email digest in
their notification preferences.

## Before you begin

Role required: admin

## About this task

Before adding an email digest interval, review the base system digest intervals in the Digest Intervals \[sys_email_digest_interval\] table. You can modify intervals, including the base system intervals, which are one day (24 hours), one hour, every four hours, and seven days (weekly).

## Procedure

1. Navigate to AllSystem NotificationEmailDigest Intervals.  
   {#create-digest-intervals__table_y5f_1zg_sbb__entry__2}

   | Action | Description |
   |-|-|
   | To add an interval | Select New. |
   | To modify an interval | Select the interval to be changed. |
   [ ]

   {#create-digest-intervals__table_y5f_1zg_sbb}
2. Enter the new or changed interval information:  
   {#create-digest-intervals__table_ap1_lzg_sbb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Interval name that describes the interval length of time, for example: Every 2 hours. |
   | Interval | Length of the interval, either number of Days or Hours (hours, minutes, and seconds). The minimum time length allowed is one hour, and the maximum time length allowed is seven days (one week). |
   [ ]

   {#create-digest-intervals__table_ap1_lzg_sbb}
3. If you created an interval, select Submit, or if you changed an interval, select Update.  
   The system updates the Digest Intervals \[sys_email_digest_interval\] table with the new or modified interval. The digest interval is listed as an option in the notification preferences (From your user profile, navigate to Preferences \> Notifications when a user enables a digest for the notification.
4. To delete an interval, select the interval to be deleted in the Digest Intervals \[sys_email_digest_interval\] table and select Delete.  
   Note:  
   If the interval is in use, the system does not remove the interval.

## What to do next

Determine the email notifications that can be delivered in a digest and [configure the email digest content](https://servicenow-prod.fluidtopics.net/qs_ERsmJrgl_vpiw9HL4gw "Use the Notification form to create or modify the content of an email digest for a notification. You can also disable the email digest for a notification so that it isn’t available in the notification preferences of your users.") for those notifications.
**Related concepts**   

* [Email digest properties](https://servicenow-prod.fluidtopics.net/OvE8qHhEICqOxAEWxafTyA "Several properties are available to manage digest intervals for email digests.")

*[\>]: and then