---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Create a user in Now Support

# Create a user in Now Support {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can create users in Now Support and assign them access roles.

## Before you begin

Role required: admin

## Procedure

1. Navigate to Now Support
2. Select the drop-down profile menu.
3. Select Manage users and accounts.
4. Select View all Users.
5. Select Add new user.
6. Fill in the required fields.
7. Select the appropriate Now Support access roles.
8. Select Submit.
{#create-a-user-in-now-support__steps_kzs_h1b_2cc}
**Related tasks**   

* [View Now Support users](https://servicenow-prod.fluidtopics.net/rkP5N5nYvtOqh2kVTg4AoQ "As a Now Support admin, you can view active and inactive users and their roles.")
* [Manage user access in Now Support](https://servicenow-prod.fluidtopics.net/6GfYHdQX8ovhOdjyhia3Qw "You can manage users in Now Support and change their access roles.")