---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Configure

# Configuring Subscription Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set up and configure Subscription Management.

## Configuration overview {#configuring-subscription-management-v2__section_zmp_x3n_qwb}

Subscription Management is free and active by default for all production instances and non-production instances. You don't have to activate a plugin.

1. [Create a Subscription Management administrator](https://servicenow-prod.fluidtopics.net/wh7H01UBxjK2NUqkpK14_w "Create a Subscription Management administrator by assigning the usage_admin role to an administrator.")

   Assign the usage_admin role to at least one user who will manage subscriptions for your organization.
2. [Share subscription data from another instance](https://servicenow-prod.fluidtopics.net/1OYPXwedECbBAqHsLTzw_Q "View subscription data from another instance by enabling data sharing on that instance.")

   View subscription data from other production instances in areas of Subscription Management that provide account-level summaries of subscription usage.
3. [Configure subscription allocation status in Subscription Management](https://servicenow-prod.fluidtopics.net/8sUbcWyWGIaMkWNMiKjHjA "Identify when you're close to allocating all of your subscriptions by configuring an allocation status threshold if you prefer a threshold other than the default value of 90 percent in Subscription Management.")

   Configure the allocation status threshold using a percentage value that represents what near capacity means for your instance.
{#configuring-subscription-management-v2__ol_wvh_ncv_zcc}