---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Clone states

# Clone states {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
A reference topic displaying the various states of a clone.  
{#clone-states__table_c4h_bct_gr__entry__2}

| Clone state | Description |
|-|-|
| Requested | The clone was requested and is awaiting approval. |
| Scheduled | The clone is ready to begin at the scheduled time and date. |
| Active | The clone is running. |
| Completed | The clone completed successfully. |
| Canceled | The request is canceled. |
| Hold | The server rejected the clone request. The clone wasn't ready to proceed by the scheduled time or because additional clone requests were submitted before the first one completed. |
| Error | The clone encountered an error while running. Contact technical support for help resolving this issue. |
| Draft | The clone is scheduled to be created. This state never appears in the Clone History table. |
| Rollback requested | The clone is requested to roll back to a previous state. |
| Rollback failure | The request to roll back the clone has failed. |
| Rolling back | The clone is in the process of rolling back to a previous state. |
| Rolled back | The clone request to roll back to a previous state is complete. |
[ ]

{#clone-states__table_c4h_bct_gr}

## Cleanup script execution states {#clone-states__cleanup-script-execution-states}

After a clone completes, each cleanup script on the target instance displays one of the following states. The normal progression is: Ready to schedule → Scheduled → Executing → Completed, Error, or Not executed.
{#clone-states__table_cleanup_script_states__entry__2}

| State | Description |
|-|-|
| Ready to schedule | The script is queued and will run when its turn comes. Shown before and during clone execution for scripts that have not yet started. |
| Scheduled | The script has been scheduled to run. |
| Executing | The script is actively running. |
| Completed | The script finished successfully. |
| Error | The script encountered an error. The error message is shown in the Error message column. See [Monitor cleanup script execution](https://servicenow-prod.fluidtopics.net/5iOr9INTboqWOPGfTGdKKw "Monitor the execution status of cleanup scripts after a clone and retry any scripts that encountered errors.") to retry failed scripts. |
| Not executed | The script was intentionally skipped due to conditional logic. The reason is shown in the Error message column. |
[ ]

{#clone-states__table_cleanup_script_states}  
Note:  
If a script is retried after an error, the state returns to Executing and the Runs column increments by 1.