---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Install an app or plugin

# Install an application or plugin {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Install an application or plugin to make its features available on your instance.

## Before you begin

For domain-separated instances:

* applications must be installed and updated from the global domain.
* The `sys_user` table record for the user who completes the task must also be in the global domain.
{#installing-applications-in-application-manager__ul_vsz_jkp_zfc}

Role required: admin, sn_appclient.app_client_user, or
sn_appclient.app_client_company_installer  
Note:  
Some applications and plugins can't be uninstalled after they've been installed.

## About this task

This topic describes how to install an application or plugin. For information about updating applications or plugins, see [Update an application or plugin](https://servicenow-prod.fluidtopics.net/nm8m6bya3pVmCMYCGiYcWw "Update an application or plugin to get the latest features that are compatible with your instance version.").

## Procedure

1. Navigate to the Available for you tab of the Application Manager in one of the following ways.
   * Navigate to AdminApplication ManagerAvailable for you
   * Navigate to AllAdmin CenterApplication ManagerAvailable for you.
   {#installing-applications-in-application-manager__choices_zyl_yhm_yfc}
2. Find and select the application or plugin you want to install.  
   You can search for an application or plugin by name, or use the sort and filter options available in the Application Manager.
3. Select Install.
4. Select the application version that you want to install from the Version drop-down menu.
5. If the application or plugin has dependencies, verify that all necessary dependencies can be updated or installed.  
   If any dependencies are categorized as Needs to be procured from store, procure the necessary dependencies and sync the Application Manager with the ServiceNow Store before continuing. For more information about unavailable dependencies that block installation, see [Evaluating version requirements and dependencies](https://servicenow-prod.fluidtopics.net/qp~AUBbtIX0wI6oi4eaKjA "Reviewing technical requirements when deciding to implement a new app, product, or integration is necessary to confirm that the software can work correctly in your environment. Verify version compatibility with your ServiceNow AI Platform instance and check dependencies to make sure that an app will be ready to install after procurement.").
6. Install the application now or schedule installation for a later time.

   | Installation option | Procedure |
   | Install now | 1. Leave the default option to Install now selected. 2. Select Install. {#installing-applications-in-application-manager__ol_o4w_l2b_sfc} |
   | Install later | 1. Select the option to Install later. 2. Enter a start date and start time. 3. Select Schedule. {#installing-applications-in-application-manager__ol_vcf_t2b_sfc} |
   |-|-|

   {#installing-applications-in-application-manager__choicetable_kkl_v3m_yfc}
{#installing-applications-in-application-manager__steps_ifm_4kp_zfc}

## Result

If you choose to install the application or plugin now, it and its dependencies begin to install immediately. Scheduled installations begin at the chosen date and time.

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