--- sourceDocument: Australia ServiceNow AI Platform Administration sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration Release : - australia ft:locale : - en-US ft:publication_title : - Australia ServiceNow AI Platform Administration ft:clusterId : - platadm bundleId : - platadm workflow : - Platform --- # Explore # Exploring Application Manager {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Exploring Application Manager Application Manager is a tool designed for ServiceNow AI Platform administrators to efficiently install, update, manage, and repair licensed applications and plugins on their instances. Accessible viaAdmin \> Application Manager, it centralizes the management of applications within your ServiceNow environment. Show full answer Show less ## Key Features * **Install Applications and Plugins:** Admins can install any applications or plugins included in their license or procured from the ServiceNow Store. * **Update Applications and Plugins:** Keep your instance up-to-date with the latest features by updating installed applications and plugins as new versions become available. * **Repair Applications and Plugins:** Restore applications or plugins to their original state if they become corrupted or are accidentally modified. * **Uninstall Applications:** Some installed applications can be uninstalled through Application Manager, although not all support removal. * **View and Filter Applications, Products, and Plugins:** Administrators can browse all available and licensed applications, products, and plugins, including those not yet licensed. * **Access Detailed Technical Information:** For each application or plugin, view descriptions, dependencies, system requirements, and available management options such as update, uninstall, or repair. * **Activity Log Overview:** Monitor recent and upcoming Application Manager activities, including installations, updates, scheduled jobs, and errors. ## Key Outcomes * Administrators gain centralized control over application lifecycle management, ensuring the instance runs the latest and most secure versions of applications and plugins. * Improved operational stability by repairing damaged applications quickly without requiring manual intervention. * Visibility into all applications and plugins, licensed or unlicensed, facilitates better planning and compliance management. * Streamlined processes reduce downtime and administrative overhead related to application management. Application Manager provides admins the ability to install, update, and manage licensed applications and plugins for their instance. ## Application Manager overview {#exploring-application-manager__section_xfj_jn5_5zb} ServiceNow AI Platform administrators can access the Application Manager by navigating to AdminApplication Manager. ## Application Manager users {#exploring-application-manager__cf-exploring-parent-users} {#exploring-application-manager__table_jkp_fqb_qgc__entry__2} | User | Description | |-|-| | Instance admin | Install, update, uninstall, and repair applications and plugins for their instances as needed. | [Table 1. Users] {#exploring-application-manager__table_jkp_fqb_qgc} ## Application Manager workflow {#exploring-application-manager__cf-exploring-parent-workflow} 1. Install applications and plugins with the Application Manager. You can install applications and plugins that are included in your license, or install applications that have been procured from the ServiceNow Store. 2. Update applications and plugins as new versions become available to get the latest features. 3. If you no longer need an installed application, you can sometimes uninstall it using the Application Manager. Not all applications can be uninstalled. 4. If an application or plugin has been corrupted or accidentally changed, you can use the Application Manager to repair it. {#exploring-application-manager__cf-exploring-parent-workflow-ol} ## Application Manager benefits {#exploring-application-manager__cf-exploring-parent-benefits} {#exploring-application-manager__table_mkp_fqb_qgc__entry__3} | Benefit | Feature | Users | |-|-|-| | Install any application or plugin included in your license, or any application obtained through the ServiceNow Store. | [Install applications and plugins](https://servicenow-prod.fluidtopics.net/G4hz5xNq1LKhZNfakvXfsg "Install an application or plugin to make its features available on your instance.") | Administrators | | Update installed applications and plugins to get access to the latest features. | [Update applications and plugins](https://servicenow-prod.fluidtopics.net/yrwvp6EAal~HkFaOeJIBlQ "Update your installed applications when new versions are available to get the latest features. You can update most applications to more recent versions directly from the Application Manager, without returning to the ServiceNow Store.") | Administrators | | Repair applications and plugins to return them to their original state if accidental changes occur. | [Repair applications and plugins](https://servicenow-prod.fluidtopics.net/99D_7YzC~~mmrwvkQzpXJw "Repairing an application or plugin returns it to its original state without needing to uninstall and reinstall it manually. Repairing applications or plugins can help resolve issues related to accidental modifications or corrupted files.") | Administrators | | View and filter all applications, products, and plugins . This includes applications, products, and plugins that haven't been licensed yet. | [View applications, products, and plugins](https://servicenow-prod.fluidtopics.net/xmbFJI5TbfMRnAuHN7cgvw "The Available for you tab displays all applications, products, and plugins.") | Administrators | | Review a list of all installed applications and plugins that can be updated to a newer version and complete the update process. | [View applications and plugins with available updates](https://servicenow-prod.fluidtopics.net/94gNi8xyniXwvK87LJlVMA "You can check whether updates are available for installed applications and plugins at any time.") | Administrators | | View a list of all applications and plugins that have been installed on your ServiceNow AI Platform instance. Select an application or plugin from the list to display its description and technical details. | [View all installed applications and plugins](https://servicenow-prod.fluidtopics.net/ZtF958R1xb2nW7WfF5hvxw "You can view all installed applications and plugins from one place in the Application Manager.") | Administrators | | View the description and technical details ofan application or plugin. Technical details include dependencies and system requirements. Any options to update, uninstall, or repair the application or plugin are also included. | [View technical details of applications and plugins](https://servicenow-prod.fluidtopics.net/nyeO7oksXNBGmgjYziytMw#app-details-app-mgr "The details page in the Application Manager displays key information about applications, plugins, or products that are installed or available to install.") | Administrators | | Access an overview of recent and upcoming Application Manager activity, including installations, updates, scheduled jobs, and errors. | [View the Activity log](https://servicenow-prod.fluidtopics.net/NhqLwi_gElp30LA_OFojEA "The Activity log displays recent and upcoming Application Manager activity for quick reference.") | Administrators | [Table 2. Application Manager benefits] {#exploring-application-manager__table_mkp_fqb_qgc} ## What to explore next {#exploring-application-manager__cf-exploring-parent-links} To learn more about configuring and using Application Manager, see: * [Configuring Application Manager](https://servicenow-prod.fluidtopics.net/JonDf6cQ_IrvAyVSOHkraw "Set up and configure Application Manager.") * [Installing applications, plugins, and products](https://servicenow-prod.fluidtopics.net/7Ug3FQAE39Xc42EysrEDuQ "Application Manager enables you to install any applications, plugins, or products that are included in your license or that have been procured from the ServiceNow Store.") * [Updating applications](https://servicenow-prod.fluidtopics.net/yrwvp6EAal~HkFaOeJIBlQ "Update your installed applications when new versions are available to get the latest features. You can update most applications to more recent versions directly from the Application Manager, without returning to the ServiceNow Store.") * [Uninstalling applications](https://servicenow-prod.fluidtopics.net/bWFAeeRZ2MvP47G1Sru_vQ "Application Manager can be used to uninstall applications that are no longer in use on your instance.") * [Repairing applications and plugins](https://servicenow-prod.fluidtopics.net/99D_7YzC~~mmrwvkQzpXJw "Repairing an application or plugin returns it to its original state without needing to uninstall and reinstall it manually. Repairing applications or plugins can help resolve issues related to accidental modifications or corrupted files.") * [Application Manager reference](https://servicenow-prod.fluidtopics.net/kycJSqKE_HFKq5~C6NTmDQ "Reference topics provide information to help understand Application Manager status indicators.") {#exploring-application-manager__ul_nkp_fqb_qgc} *[\>]: and then