---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Enable search result refinement filters

# Enable search result refinement filters {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
AI Search enables users to refine searches by filtering their results. Use source facet buckets to filter results by source, or select facets to apply filters dynamically generated from the result set.  

Filter results by source using source facet buckets

:   Display pre-defined categories that users can select to immediately exclude unwanted search results.

    Search administrators configure source facet buckets in search application configurations. For details on available settings, see [Configure source facet buckets in an AI Search application configuration](https://servicenow-prod.fluidtopics.net/_QK62ovb2p0wJALT63_Z7Q "Define settings for source facet buckets in a search application configuration. Users of the application can select source facet buckets to refine their search query results by search source.").

Filter results dynamically using facets

:   Display field value-based filter selections generated dynamically from the search query's result set. Users can select multiple facet values to narrow their area of focus. Facets only display when they produce results,
    so users never need to worry about dead ends.

    Search administrators define facets in search application configurations. For details on creating and configuring facets, see [Create a facet in an AI Search application configuration](https://servicenow-prod.fluidtopics.net/TljxLuNSVDJtoj3Bv0B~Ug "Define facets to refine your searches using categories dynamically generated from the current search results.").