---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Genius Result configurations in the base system

# Genius Result configurations in the base system {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Preconfigured AI Search Genius Result configurations display concise, actionable answers derived from high-relevancy search results. These configurations return Genius Result answers for Catalog Items, tables, users, and Knowledge
articles that match your search.  
The base system includes multiple Genius Result configurations.  
Note:  
You can link the base system's Genius Result configurations to your own search profiles. You can't modify these Genius Result configurations, but you can clone them and modify the cloned configurations.
* **[Catalog Item Genius Results](https://servicenow-prod.fluidtopics.net/mzmgoaouM13pU5eQ5vFdHA)**   
  Catalog Item Genius Results display top search results from the Catalog Item \[sc_cat_item\] table. Each answer card shows a single Catalog Item record. You can create a request for the Catalog Item directly from the answer card.
* **[NLQ Genius Results](https://servicenow-prod.fluidtopics.net/vwmNvVnO4oS6XKNEjcyRMQ)**   
  NLQ (Natural Language Query) Genius Results use NLQ processing to surface relevant results from tables that match your search query. Each NLQ Genius Result answer card displays a preview of records from matching tables. You can navigate to a matching table's list view or the CMDB workspace directly from the Genius Result answer card.
* **[People Genius Results](https://servicenow-prod.fluidtopics.net/to7KioyvIxjRaIW1JJh7Jw)**   
  People Genius Results display top search results from the User \[sys_user\] table. Each People Genius Result answer card shows a single user record. You can view the user's full profile directly from the answer card.
* **[Knowledge base articles Genius Results](https://servicenow-prod.fluidtopics.net/6dwI_xE9GdOh4zkrru~DLw)**   
  Knowledge base articles Genius Results display top search results extracted from HTML fields of records on the Knowledge \[kb_knowledge\] table and tables that extend it. Each Knowledge base articles Genius Result answer card shows a topic snippet and an answer snippet extracted from a single Knowledge article. You can view the full article directly from the answer card.