---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Administer

# Administering field data on the ServiceNow AI Platform {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use normalization, data policies, data lookup, and dynamic schema to maintain the integrity of your data on the ServiceNow AI Platform.

## Administration overview {#administering-fields-now-platform__cf-config-parent-checklist}

* [Field normalization and transformation](https://servicenow-prod.fluidtopics.net/aiZIKDUpY2DcNMbSek4tnQ "Field Normalization includes normalization and transformation, which are two different ways to alter field values for increased data integrity and reduced duplication.")

  Field Normalization includes normalization and transformation, which are two different ways to alter field values for increased data integrity and reduced duplication.
* [Data policy](https://servicenow-prod.fluidtopics.net/tD0t9t~Uw1~quoqYlKB1Qw "Data policies enable you to enforce data consistency by setting mandatory and read-only states for fields.")

  Data policies enable you to enforce data consistency by setting mandatory and read-only states for fields.
* [Data lookup and record matching support](https://servicenow-prod.fluidtopics.net/u1CPRhLLifAsakYrzhLZKQ "The data lookup and record matching feature enables administrators to define rules that automatically set one or more field values when certain conditions are met.")

  The data lookup and record matching feature enables administrators to define rules that automatically set one or more field values when certain conditions are met.
* [Dynamic Schema](https://servicenow-prod.fluidtopics.net/atnzzj7z2CZcPRI0R1OWFw "Define a hierarchy of categories and enable users to describe a record using one or more attributes.")

  Define a hierarchy of categories, groups, and attributes and enable users to select groups of attributes on a record.
{#administering-fields-now-platform__cf-config-parent-tasks-ul}