---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Administering Admin Home

# Administering Admin Home {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Take control of your daily administrative tasks with our intuitive dashboard. Quickly access and manage essential tasks and tools to boost productivity.

## Admin Home {#ariaid-title2}

Manage and track your daily administrative work and tools on your instance by quickly accessing the cards on the dashboard. It helps you stay updated on any high priority incidents or problems on the instance that might need
immediate attention.
<https://www.youtube.com/watch?v=CcawQzC4uuk>
Use the advanced Admin Home page to accomplish the following:

* Get notified of the critical and high priority incidents
* Stay updated about the problems and changes on the instance
* Create and switch to your personalized dashboard based on what is most important to you
* Stay updated on the current version, scheduled upgrade, and licensed applications status on your instance
* Get a comprehensive, single-page view of the delta changes on the instance

{#ac-admin-home__ul_bd4_db1_vxb}

### Manage your products {#ac-admin-home__section_q3q_dvp_53c}

The Manage your products section of the Admin Home page provides the names of the applications and plugins that are rendered dynamically based on your admin entitlement status.  
Note:  
The Manage your products section is collapsible by default. You can expand it to see all the product family cards.

### Track important information {#ac-admin-home__section_pvw_5bc_xwb}

The Track what's important to you section of the
Admin Home page provides insights into key information, such as open incidents, open requests, etc.
This
information is available on a default shared
dashboard. You can click on each card to view more
information.  
Note:  
You can't add or remove any cards from the Shared admin dashboard. Instead, to modify the cards, you must first create a new dashboard by selecting Create new dashboard. Then, modify the new dashboard as needed and share it with other administrators using the Share option.

### Get information about your instance {#ac-admin-home__section_ol4_4cc_xwb}

The Get information about your instance section of the
Admin Home page shows information about your instance's
current version, violations, and scheduled
upgrade. It also shows the status of licensed applications as a list of installed applications on your instance and the applications
that need to be updated, as well as a card with easy access to [Adoption blueprints](https://servicenow-prod.fluidtopics.net/BiuL8aQhClzWce3WroE64g "Adoption blueprints display the applications and features available to you and the recommended solutions to achieve business goals.").

If your instance has one or more ServiceNow Otto plugins installed, a card displaying the status of your instance's ServiceNow Otto skills will be
shown.

.