---
sourceDocument: OOB-Other Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/other-release-notes

 Release :

    - other

ft:locale :

    - en-US

ft:publication_title :

    - OOB-Other Release Notes

ft:clusterId :

    - rnob

bundleId :

    - rnob


---

# Loom v3.9 release notes

# Loom v3.9 release notes {#ariaid-title1}

Release version: Other  
Updated February 3, 2021  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
This release version includes minor bug fixes and improvements.

## Fixed problems {#oob-rn-loom-3-9__section_oyb_bzs_l4b}

{#oob-rn-loom-3-9__table_gxv_hvs_l4b__entry__4}

| Problem category | Problem | Short description | Description |
|-|-|-|-|
| Loom Predictive Intelligence | PRB1458817 | ES DataInput does not support timestamp formats (with different millisecond counts) | When an ES DataInput has timestamp format configured with 9'S' (9 miliseconds values in the format), documents with 5 milliseconds fail to be processed. |
| Loom Predictive Intelligence | PRB1412137 | Custom alerts do not work |   |
| Loom Predictive Intelligence | PRB1417857 | Data discrepancy - the email title is containing the service names same as application name |   |
| Loom Predictive Intelligence | PRB1457736 | AlertsCreator: failed patternized | Post 3.8 upgrade, the following error appeared in the BE "AlertsCreator: failed patternized" |
| Loom Predictive Intelligence | PRB1457209 | Dashboards are not populating data |   |
[ ]

{#oob-rn-loom-3-9__table_gxv_hvs_l4b}