Logik.ai 2025/10/03 release notes

Release version: Other
Updated June 2, 2026
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Summary of Logik.ai 2025/10/03 Release Notes

The Logik.ai 2025/10/03 release introduces important enhancements and bug fixes designed to improve functionality, performance, and integration capabilities. The update is scheduled for phased deployment across Demo, Test, and Production environments between October 2 and November 7, 2025. ServiceNow customers using Logik.ai can expect smoother configurator operations and expanded API capabilities.

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Key Features

  • Transaction Manager: Dynamic Picklists – Picklists can now dynamically source values from a Managed Table that updates in real-time, ensuring that users always see the most current options. This feature allows easy conversion of static picklists to dynamic through a simple admin setting, ideal for frequently changing data.
  • Transaction Manager: Transaction Statistics API – A new API endpoint provides bulk or individual transaction statistics such as sessions, views by user, and average time per stage within a specified date range. This enables admins to monitor and analyze transaction performance effectively.
  • Salesforce Integration Update – The deprecated PlaceQuote API has been replaced by the Revenue Sales Transaction API, ensuring compatibility with newer Salesforce versions and maintaining seamless quote creation and update capabilities from Logik.ai.

Bug Fixes and Improvements

This release addresses multiple issues impacting user experience and system stability, including:

  • Correction of runtime errors related to set size changes during enrichment configuration.
  • Fixes for CSV upload processing and rapid patch calls affecting BOM accuracy.
  • Improved UI elements such as logo/button display timing in ServiceNow configurator launches and responsive behavior of buttons in mobile views.
  • Resolution of integration failures with the Threekit Visualizer and image viewer display issues.
  • Enhancements to admin API capabilities, including tagging support.
  • Stability improvements under high load conditions and fixes for AI rule search initialization errors.

Practical Impact for ServiceNow Customers

Customers leveraging Logik.ai within ServiceNow environments will benefit from enhanced configurator responsiveness, dynamic data-driven UI elements, and robust analytics via the new Transaction Statistics API. The Salesforce API update ensures continued integration compatibility, reducing disruption to sales processes. Bug fixes improve overall reliability and user experience, especially in embedded and mobile contexts.

Next Steps

ServiceNow customers should plan for the scheduled upgrade dates and review the new settings, especially if using static picklists or Salesforce integrations. Administrators can explore the new API features to gain transaction insights and consider enabling dynamic picklists to maintain current option lists. For feedback or new feature requests, customers are encouraged to use the Idea portal on Now Support and engage with the Logik.ai user community on Now Community.

Logik.ai 2025/10/03 release notes include new enhancements and bug fixes.

Schedule

Table 1. ScheduleThis build upgrades Logik.ai environments according to the following schedule:
Sector Upgrade
Demo Thursday, October 02, 2025, 8 pm CT
Test Thursday, October 16, 2025, 8 pm CT
Prod Friday, November 07, 2025, 8 pm CT

Example: an environment with URL https://[YourLogikURL].prod.logik.io receives this build Friday, November 07, 2025.

Release notes

This release version includes the following new enhancements and fixes.

Transaction Manager: Dynamic picklists - uses values from a Managed Table

A Managed Table can be set up and updated in real time to power the values available in the Picklist UI element. This enables picklists to always show the latest options and is suitable for data that changes often. Any static picklist can be swapped to dynamic through a simple setting change in the admin.

Transaction Manager: Transaction Statistics API - sessions and views by user, average time per stage

A new endpoint returns bulk or individual statistics on transactions within a date range, enabling admins to measure performance of their Transaction Manager experience.

The date range parameters specify a toDate and days value, which retrieves statistics from (toDate - days) to toDate.

Example call:

{{baseUrl}}/api/txn/metrics/v1/overview?txnId={{transactionId}}&days=30&toDate=2025-09-18T15:28:04Z

Salesforce RCA

Salesforce deprecated the PlaceQuote API, which allowed users to create and update quote lines from Logik.ai in newer Salesforce release versions. The PlaceQuote API is now refactored into the Revenue Sales Transaction API, which is supported for newer versions of Salesforce.

Bug fixes

Table 2. Bug fixes
Fix Short description
LGK-18542 Fixed error where set size changes during On Configure/Reconfigure Enrichment were not taking effect at runtime
LGK-18757 Fixed issue with Set CSV Upload where a BOM item was not removed after the CSV upload
LGK-19000 Fixed issue where rapid patch calls to change field values led to inaccurate BOM responses in some scenarios
LGK-19002 Fixed issue where the logo and buttons were shown before the layout loaded when launching the configurator from ServiceNow
LGK-19031 Fixed issue where Available mode in Transaction Manager did not work intermittently
LGK-19069 Resolved integration issue with Threekit Visualizer that caused failure to load on initialization
LGK-19085 Fixed issue where the magnifier glass button for the image viewer was not displaying appropriately
LGK-19221 Fixed issue where certain buttons were not responsive in mobile view for embedded layouts in a web component
LGK-19259 Added capability to allow tagging via Admin API
LGK-19291 Added ability for Solution Config to stay active while any child blueprint is being configured, even if other blueprints have passed the timeout
LGK-19434 Fixed issue where rules search blueprint ingestion was failing due to data inconsistencies
LGK-19440 Fixed issue where Flightpath UI was missing in the Config header under some scenarios
LGK-19450 Fixed issue where the validation button on transaction configuration was missing
LGK-19460 Fixed issue causing Connection Pool Shut Down errors during high load
LGK-19652 Fixed error where enabling AI rule search in config blueprint caused an initialization error

Additional resources