---
sourceDocument: Australia Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/operational-technology

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Assign OT roles to a user or group

# Assign OT roles to a user or group with ServiceNow Otto for Setup {#ariaid-title1}

Release version: Australia  
Updated August 24, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Assign Operational Technology (OT) roles to a user or group as needed so that group members can access the data required for their work.

## Before you begin

Role required: admin

## Procedure

1. Access the Admin Home by logging in to your instance or navigating to AllAdmin CenterAdmin Home.
2. Locate and select the Operational Technology card.
3. In the Configure your product section, select Configure to open the configuration console.
4. In the Operational Data section, expand the Role Assignment module and select Roles.
5. Select the check box next to the role or roles to assign.
6. Select Assign groups.
7. Search for and select one or more users or groups as needed.
8. Select Update.  
   Any roles already assigned to the selected user or group are skipped.
9. When you're finished assigning roles, select Mark as configured.

## Result

If all role assignments are successful, you see a <kbd class="ph userinput">Roles assigned successfully</kbd> alert.

If there are errors during the role assignment process, you will see an alert. For more information about error causes and alerts for OT Setup, see [Role assignment alerts for Operational Technology Setup](https://servicenow-prod.fluidtopics.net/B8YzaU~HmzaiEeBHZntazg "If there are errors during the role assignment process for Operational Technology (OT) Setup, an error message appears that describes the cause.").

## What to do next

[Assign OT admin roles with ServiceNow Otto for Setup](https://servicenow-prod.fluidtopics.net/17z7RS8LgAMp3MfgL2oRww "Create users and assign the necessary Operational Technology (OT) admin roles to users managing configuration and operational control.")

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